- Daily review of customer purchase orders and forecasts to ensure timely delivery.
- Negotiation of shipping dates and costs with clients within the lead time established in commercial agreements.
- Review and reconciliation of late delivery orders and returns of materials (RMA) to ensure correct disposition and resolution of issues.
- Scheduling shipments according to client instructions and analysis of sales forecast for the next 6 months.
- Preparation and analysis of Material Requirements Planning (MPS) and Sales and Operations Planning (SOP).
- Industrial Engineering or related career.
- 2 years of experience in a similar position.
- Knowledge of the automotive industry and English proficiency (C1 level).
- Knowledge of ERP, MRP, Inventory control, Value Chain, logistics, and 5 Why's methodologies.
- Assertive communication skills, proactive approach, decision-making, and service attitude.
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Customer Service Representative - Hermosillo - Leoni

Descripción
Company Overview:
LEONI is a global provider of products, solutions, and services for energy and data management in the automotive and other industries.
We have around 93,000 employees in 32 countries and generated consolidated sales of 5.1 billion euros.
The company operates in various markets, including commercial cables and components, data communication and networks, healthcare, process industry, transportation, energy and infrastructure, factory automation, machinery and sensors, as well as marine.
About the Position:
We are currently looking for a Customer Service Representative - Specialist Production Planning in Hermosillo, Mexico.
Requirements:
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