Support Engineer - Ciudad de México - Atos

Atos

Empresa verificada

Ciudad de México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Publication Date:

Aug 23, 2023

Ref

No:
492423

Location:

Mexico City, Mexico city, MX, 06600

The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space.

Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

RESPONSIBILITIES:

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Documents, maintains, upgrades or replaces hardware and software systems.
Performs work in compliance within specified warranty requirements
Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels
Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
General Requirements/Experience:
24+ years of experience in the field working as an IT Support Specialist or in a related area.
Familiar with a variety of the fields' concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.
Excellent technical knowledge of PC's and desktop hardware.
Able to operate effectively in a team environment with both technical and nontechnical team members
Selfconfidence in your analytical and problemsolving skills + good communication (both verbal and written) skills
Planning, organizing skills + good administration management skills

Desired:

Microsoft Certified Technology Specialist essential, A+, or similar certifications

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.