Concierge - Colonia Polanco, México - Operadora de Servicios Especializados Consultiarh S.A. de C.V.
hace 3 semanas
Descripción
_
Dear Concierge_, we are pleased to share the following job posting where we are sure you will be happy in an international hotel culture for the next opening.
This is a new position for start up in September 23 ́
The interview will be on videoconference.
SUMMARY:
The Concierge's basic function is to provide hotel guests and industry relations with information and support in a professional, gracious manner, and to perform Guest Service Agent duties as needed.
You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet guests at the front desk upon arrival.
- Assist guests with room reservations, check guests in and out upon arrival and departure.
- Contact guests who have arrived to ensure their comfort and to offer assistance.
- Maintain and develop events/receptions to take place in the lobby during the evening hours. Research and plan the execution of each reception with wineries etc.
- Assist sales in hotel tours and trip events. Additionally, conduct tours of the hotel for business, educational, and social organizations.
- Perform operational duties, if required; take reservations, and at times act as PBX operator.
- Be familiar with the city's geography, restaurants, amenities, clubs and tourism industries to provide accurate information to hotel guests.
- Review VIP and package arrivals daily.
- Personally develop relations with wellestablished services: bonded babysitters, florists, beauty and barber shops, in room spa services, etc.
- Make reservations for guests in all facets of the hospitality industry: restaurants, airlines, car rentals, entertainment, movies, shows/plays, etc.
- Maintain followup log for communication between Concierges.
- Adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Maintain decorum in stressful situations.
- Project warmth, care and concern for all guests along with proper etiquette.
- Attend hotel and department meetings.
We offer:
Salary:
$ 17,000 + benefits
Schedule:
morning, evening, night; includes weekends
Please send us your resume and waiting for our call
Best regards
Tipo de puesto:
Tiempo completo, Por tiempo indeterminado
Salario:
$17,000.00 al mes
Horario:
- Incluye días feriados
- Incluye fines de semana
- Turno de 8 horas
Prestaciones:
- Seguro de gastos médicos
- Seguro de vida
- Vales de despensa
Tipos de compensaciones:
- Propinas
Pregunta(s) de postulación:
- Which have been the hotels where you have worked and for how long?
Educación:
- Licenciatura terminada (Deseable)
Experiência:
- Concierge: 3 años (Deseable)
Idioma:
- Inglés (Deseable)
Lugar de trabajo:
Empleo presencial
Fecha de inicio prevista: 26/09/2023
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