Hpe Open Line Consultant - Guadalajara, México - Hewlett Packard Enterprise
Descripción
HPE Open Line ConsultantThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.
One of our core principles is belief in the power of people.
Recognizing that our people are HPE's chief competitive advantage allows us to focus on ensuring that we keep the employee at the center of the programs and services we offer.
The Human Resources (HR) division is responsible for the integral assistance of employees.This includes recruiting activities, administration, compensation, performance management, employee development, as well as the allocation of work-life-balance and training programs.
- and back-end processes. Defines the strategy for HR Operations support of Mergers, Acquisitions, Divestitures and Outsourcing (MADO). Leads, coordinates and provides HR Operations support for all MADO employee transitions.
HPE Open Line is HPE's internal global employee support channel for getting help on sensitive and complex issues in the workplace.
How you'll make your mark:
Open Line Case management
- Respond to and facilitate resolution of team members matters received via the Open Line channel or via key partners (Ethics & Compliance (ECO), HR, Executive HR escalations) within agreed timeframe
- Keep team members who raise matters up to date and informed until matters are resolved
- Coach team members or leaders as part of the resolution process where needed
- Refer matters that are outside the scope of HPE Open Line to appropriate teams (such as AskHR, Ethics and Compliance Office)
- Partner with other functions to facilitate the resolution of matters e.g. HR, Compensation & Benefits, Global Real Estate, Payroll, etc.
- Shadow Open Line Consultants on more complex cases as learning opportunities
- Ensure early flag of any potential risks (including legal risk) to Open Line leadership
Open Line Program initiatives incl. continuous improvement
- Actively engage in process improvements for the HPE Open Line function
- Actively promote and be an ambassador for the HPE Open Line capability, presenting and sharing information with stakeholders as required
Insights & Reporting
- Act as a sounding board to the organization on Inclusion and Diversity initiatives or others as needed (such as join DEI listening sessions)
- Provide input into reporting and trend analysis
HR Program-related assistance
- Provide programrelated assistance to team members such as in the event of a crisis (additional HR case manager support for Employee Outreach and Care)
About you:
- Firstlevel university degree or equivalent experience.
- Typically 4 years related experience in compensation, benefits, finance, and/or human resources.
- Experience in crossfunctional areas, such as business planning, workforce solutions, technical solutions, or people operations preferred.
- Written and verbal communication, presentation, and persuasion skills; fluency in English
- Good general HR knowledge with solid understanding of HPE HR policies and programs
- Very strong English communication skills: written, verbal, presentation and interpersonal
- Good project management skills, research skills and analytical skills
- Accurate data collection
An Open Line Consultant
- Demonstrates the attributes (openness, willingness to help, confidentiality, responsiveness, curiosity, customer centricity, respect and impartiality) of an Open Line consultant in all interactions with team members, based on HPE's values in approach to work
- Exercises balanced judgement and sensitivity
- Is process driven and has high attention to detail
- Is able to develop and utilize internal and external network
- Has strong influencing skills and high level of emotional intelligence
- Is selfdirected and proactive.
- Is able to build strong relationships with stakeholders, including HR, Legal and business
We offer:
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Worklife balance and support for career development
- An amazing life inside the element Want to know more about it?
We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.
Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Hewlett Packard Enterprise Values:
Partnership first:
We believe in the power of collaboration - building long term relationships with our customers, our partners and each other
Bias for action:
We never sit still - we take advantage of every opportunity
Innovators at heart:
We are driven to innovate - creating both practical and breakthrough advancements
HPE is an EOE / Female /
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