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Hermosillo

    Customer Support Representative - Hermosillo, México - Intugo

    Intugo
    Intugo Hermosillo, México

    hace 3 semanas

    Default job background
    Descripción
    _This is a _
    Remote_ _position

    _
    Job Title:

    Customer Service Agent*Responsibilities
    :

    • Engage with Customers, tailoring interactions for an exceptional experience.
    • Addresscustomer needs.
    • Provide accurate information and resolve issues.
    • Handle feedback and complaints professionally, striving for Customer satisfaction.
    • Stay updated on regulations and policies.
    Qualifications
    :


    • High school diploma (Bachelor's degree preferred).
    • Previous customer service experience, healthcare industry experience a plus.
    • Excellent interpersonal skills, problemsolving abilities, and empathy.
    • Proficiency in customer service software and EHR systems.
    • Commitment to patient confidentiality and data security.
    Benefits
    :


    • Competitive compensation and benefits.
    • Opportunities for professional growth.
    • Join a supportive team dedicated to improving the patient experience.
    Requirements
    :

    - _    Equipment needs to hava : 16 GB ram memory, 25+mbps upload speed, have a headset and webcam**_
    • Have a dedicated space for work
    • Proven experience in a customer service role.
    • Advanced English and excellent verbal and written communication skills.
    • Strong interpersonal skills and ability to work well with diverse customers.
    • Patience, empathy, and the ability to remain calm and professional in challenging situations.
    • Ability to multitask and prioritize tasks effectively.
    • Commitment to providing outstanding customer service and resolving issues promptly.

    Tipo de puesto:

    Tiempo completoSueldo:
    $14, $17,200.00 al mesHorario:
    • DiurnoPrestaciones:
    • Vales de despensaTipos de compensaciones:
    • Bono de productividadIdioma:
    • Inglés Avanzado (Obligatorio)

    Lugar de trabajo:
    Empleo presencial
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