Quality Customer Care - Ciudad Juarez, México - Lear Corporation

Lear Corporation

Empresa verificada

Ciudad Juarez, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Drive Your Career

Lear Corporation is the leading Tier 1 automotive supplier serving all the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team of more than 165,000 people. With operations in 39 countries, Lear operates in every major automotive manufacturing region in the world. For our globally positioned and successful teams, we are looking for dedicated talents with zest for action and enthusiasm. If you love challenges, want to experience development opportunities unrestrained, and want recognition that pays off, then you've come to the right place with Lear.

Job Title:
Quality Customer Care

Job Location:
Rio Bravo Plant (Juarez, MEX.). Presential

We are in position to offer a great job opportunity to work as
Quality Customer Care, based in
Rio Bravo Plant (Juarez, MEX).

YOUR TASKS WILL BE

Visit internal and external clients.
Preparation of customer complaint matrix and status of complaints for cars.
Use of the LQTS and SQTS systems.
Lead SWAT (Multifunctional Team) meetings.
Notification of discrepancies with the client daily.
Collection of evidence for aspects of corrective actions.
Monitoring of defects with the client.
Contact with internal and external suppliers.
Customer chargeback control, RMAs log.
Comply with the safety policies and procedures of the plant as well as the
ISO14001 and IATF16949/ISO9001 standards, as well as legal and regulatory standards.
Responsibility and authority to stop production due to quality problems.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED