- Ensure service delivery, SLAs/KPIs accuracy according to each region. Drive operational efficiency and continuous improvement for all US MBS Sales Payroll portfolio
- Consistent and high level customer service and operational excellence ensuring transactions. Full compliance with relevant legal, company and process requirements
- Develop and execute plans to improve customer satisfaction
- Manage escalation and takes ownership for ultimate issues resolution
- Show technical and functional expertise when taking decisions. Such as database requirements, integration of systems, and the broader shared services organization
- Leverage technology to optimize payroll efficiency
- Manage and transact against payroll requests submitted through location specific payroll SPA boxes
- Upload, organize and ensure supporting documentation and payroll reports/approvals are available on TEAMS channels, adhering to Control requirements
- Maintain employee records in proprietary commission tracking system to ensure accurate payout of commission and variable overtime for sales employees
- Generate and distribute required payroll reports and obtain approvals electronically to meet Global Control compliance
- Run Ad-hoc reports to identify gaps in payroll and partner with Managers to resolve prior to finalizing payroll each week Qualifications
- Bachelor's Degree in Industrial Engineering, Accounting, Finance, Business Administration or Related Field
- Previous experience supervising teams. With task completion and work load distribution.
- Strong English oral and written communication skills - This is a must requirement
- Customer focused, adaptable, strong follow up and organizational skills
- Networking, collaboration and influence to establish strong and credible relationships with internal clients
- Able to lead Functional agenda within a matrix environment
- Ability to shift and adapt to changes maintaining communication during the process
- Ability to handle different tasks at the same time
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Payroll Relationship Manager - San Nicolás de los Garza, México - PepsiCo
Descripción
OverviewWe Are PepsiCo
Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.
Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.
Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.
A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.
Know more: PepsiCoJobs
Join PepsiCo, dare for better.
ResponsibilitiesThe Opportunity
Lead Payroll incidence consolidation Services portfolio for the different regions of USA, this leader will represent 1 of the 6 different regions in the sector (west, southcentral, northcentral, southeast, northeast, atlantic)
Responsible for the management of the Payroll Inputs processing center per USA regions. This role guarantees all the Region Payroll Inputs get correctly and on time to payroll. Making validations and processes the team guarantees the Payroll.
Face the business to understand Payroll needs and requirements. Supporting all queries requests and payroll ordinary and extraordinary periods of payment.
These services are currently migrating from US to Mexico. This position will be responsible for the transition process according to transition methodology. Ensure incidence payroll operation while implementing a functional operating model.
Your Impact
As Payroll Relationship Manager your scope would consist of:
Who Are We Looking For?
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements. What can you expect from us:
• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
