Customer Success Manager - Guadalajara, México - BringIT

BringIT

Empresa verificada

Guadalajara, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

We are Bring IT

We are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world.

From taking products to the market, to boosting productivity with the right technology and processes, the work we do is improving the way people work.

To get there, we're building a global and diverse team that can tackle some of the most challenging problems of our time.

We name this unique approach "360 success".

We are recognized as one of the fastest growing and successful companies on the INC5000 ranking in the USA, and we are opening new offices around the world to further grow, explore and diversify.

With over 10 recognitions from our partners, we continue to win in our markets.

Describe required Tech Skills:

5+ years of experience in managing Customer Success or Account and Relationship Management.
Experience using CRM and/or ERP systems.
Fully bilingual.

Soft skills:

Experience and enthusiasm for successfully leading and transforming people organizations
Strong leadership experience with demonstrated ability to build a highly motivated and effective team.
Solid track record of overachieving revenue targets across a multiteam organization.
Strong communication skills and ability to collaborate and influence effectively in an agile organization.
Strong analytical mindset and proven ability to turn data into action.
Cross Selling and Account Development experience in a B2B context.
Experience in building and leading a geographically distributed team.

Desired skills:

Payments/ecommerce / banking industry experience is a plus.
Manufacturing, Supply Chain & Logistics, and general Finance/Accounting knowledge are a plus

Main Responsabilities:

Responsibilities-Drive a results-oriented culture with a strong focus on servicing excellence, execution, quality, and speed-Strong business growth mindset, set up and drive programs to ensure continuous business success-Manage and prioritize work based on sales and activity pipelines as well as data analysis across teams-Accountable for revenue budget.

Collaborate with Sales, SalesOps, Delivery and Marketing teams to achieve joint targets.
Business development opportunities to constantly improve the customer e...

Additional needs: