Bilingual Customer Service Representative - Tijuana, México - TotalCare Walk-In Clinic

TotalCare Walk-In Clinic
TotalCare Walk-In Clinic
Empresa verificada
Tijuana, México

hace 3 semanas

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción
TotalCare is a fast-growing medical clinic in Southern California. We are looking for a bilingual Spanish/English call center agent to assist with answering phone calls from our patients. No medical experience is required. Work from the convenience of your home while helping patients receive better healthcare


Job qualifications

  • High school graduate
  • Fluent in spoken and written English and Spanish
  • Quiet home office work environment
  • Choose between 2 schedules: Mon-Fri 8:30am5pm OR 4 days a week (longer shifts)
  • Computer with a Chrome browser and a headset
  • Fast and reliable internet connection and electricity
  • 12 years of customer service experience preferred

Roles and Responsbilities
You will be assisting patients over the phone with:

  • Scheduling appointments
  • Checking for lab results
  • Looking up authorizations
  • General clinic information

Pay:
$12, $15,000.00 per month


COVID-19 considerations:
This position is fully remote


Experience:

- customer service: 2 years (preferred)


Language:


  • English and Spanish fluently (required)
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