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Manager On Duty - Xico, México - Hotel Barcelo Maya Grand Resort
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Descripción
Serás responsable de asegurar el buen funcionamiento del hotel en sus diferentes áreas operativas, realizando las siguientes actividades:*Supervisar la actitud de servicio y desempeño de los colaboradores para que brinden un servicio de calidad y asegurar que desempeñen bien sus funciones.*Supervisar la llegada de huéspedes VIP para que reciban la habitación, amenidades y servicios de su categoría.*Supervisar y dar seguimiento a quejas de los huéspedes dando respuesta y solución de manera rápida y oportuna.*Elaborar el Reporte del Gerente de Turno*Mantener el contacto con los clientes y mantener las buenas relaciones públicas.*Cumplir con las políticas, los procedimientos y los estándares de servicio del departamento*Estar siempre disponible para los clientes ante cualquier situación etc.
Importante conocimiento en sistemas hoteleros.Tipo de puesto:
Tiempo completoSalario:
$25,000.00 $30,000.00 al mesHorario: Incluye fines de semana RotativoPrestaciones: Uniformes gratuitos Vales de despensaTipos de compensaciones: PropinasLugar de trabajo: Empleo presencialFecha de inicio prevista: 01/05/2023