- Part of the DCU working in Global and multicultural Team that assures customer complaints are captured, assessed for reportability, processed and resolved in a timely matter as per applicable internal and regulatory requirements.
- Be a key contact person to local Customer Service, Affiliates, LPoC to ensure correct information intake and day to day work.
- Perform follow ups with investigators/LPoC/others to ensure complaints are processed in a timely manner.
- Perform initial screening of new complaints to determine potential reportability, investigator and appropriate investigation location.
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Quality Assurance Specialist - Tijuana, México - Ws Audiology
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Descripción
y detalle de las actividadesTo be a key contact person for stakeholders and ensures that Global complaint process inspections and Audits (internal and external) are prepared and covered on local market.
Número de vacantes 1
Área Calidad
Contrato Permanente
Modalidad Presencial
Turno Diurno
Jornada Tiempo Completo
Estudios Carrera Profesional
Inglés Hablado: 90%, Escrito: 90%
Sexo Indistinto
Disponibilidad p. viajar Si