LMS Administrator - Ciudad de México - GP Strategies Corporation

GP Strategies Corporation

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

GP Strategies Corporation is seeking
LMS Administrator. This is a full-time, benefitted position and for this role,
you can work 100% remotely.

About the role

The LMS Administrator executes tasks in the LMS (Learning Management System) such as adding or modifying course / offering creation, roster processing, answering help desk inquiries, virtual Producer support and other various data entry and/or data updates.

Responsibilities:

Creates, revises, and modifies learning activities in the LMS
Upload online content
Basic content or exam development in Articulate Storyline or QuestinMark
Produce virtual Instructor Led Training sessions via WebEx platform
Create Level 1, 2 and 3 Evaluations
Ensure all Content and Learner transactions are processed in accordance with the Client or GP Strategies policies and procedures
Achieves established service level agreement (SLA) metrics
Achieves established 99.9% accuracy rate for all administrative tasks

What we need
-
Availability to cover 1 of 3 different shifts; 1st. 7-16 hrs, 2nd. 9-18 hrs, and 3rd. 14:30-23 hrs.**:

Bachelor's degree or equivalent experience. Prior experience as an LMS Administrator or equivalent role preferred
Working knowledge of Microsoft Office, MS Teams, Excel, Word, PowerPoint is required
Detailed oriented with analytical thinking ability
Superior organizational skills

-
Possess superior English grammar and punctuation:

Helpdesk, administration and/or customer service type background
Must be a selfstarter
Ability to work independently and in a global team setting, while managing competing priorities.
Must be professional, well spoken, and able to interact with customers at all levels.
Proficiency in MS Products: MS Teams, Excel, Outlook, Word, Teams
SuccessFactors and or Work Day Learning, Learning Management System experience a plus but not required.

GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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