Bilingual Virtual Assistant - Ciudad de México - eCustom Solutions

eCustom Solutions

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

eCustom Solutions is currently seeking a highly organized and detail-oriented individual to join our legal team as Virtual Assistant.

As a Virtual Assistant, you will be responsible for managing various administrative tasks related to settlement status, and ensuring proper organization of legal documents.

Your primary responsibilities will include:

Communicating with clients in both English and Spanish to provide updates on the Settlement Status of their cases.
Addressing client inquiries and concerns related to settlements.
Utilizing our communication platforms to maintain detailed records of client interactions.
Collaborating with team members to ensure efficient and effective workflow.

Qualifications:

Fluent in both English and Spanish (written and spoken).
Excellent communication skills.
12 years of excellent customer service experience is required.
Strong interpersonal skills and customer service orientation.
Ability to learn and adapt quickly in a fastpaced environment.
Detailoriented with good organizational skills.
Legal background is a plus.

Job type:
Full-time (Remote)

Starting rate:
USD$5

Work hours:
Shifting schedule

Salary:
From $85.96 per hour

Experience:

Customer Service: 2 years (required)