Customer Support Specialist Ii - Monterrey, México - Transplace de Mexico Global
Descripción
Responsibilities:
- Monitor shipments
- Update System
- Track and Trace
- Appointment scheduling
- Customer service
- Reporting
- Highschool degree
- Computersavvy with a working knowledge of Microsoft Office
- Experience in customer service
- Advanced English (written and spoken)
- Ability to work with mínimal supervision
- Multitask
- Excellent communication and interpersonal skills
- On the fly prioritization
- Experience as logistics coordinator
- Knowledge of transport laws and regulations
Skills:
Required
- Microsoft Office
- Customer Service
- Continuous Improvement
- Planning/Organizing
- Multitask
- Interpersonal Skills
Behaviors:
Required
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Loyal: Shows firm and constant support to a cause
- Innovative: Consistently introduces new ideas and demonstrates original thinking
Motivations:
Required
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
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