Logistics - Channel Operations Manager - Ciudad de México - Servicios Comerciales Amazon M

Servicios Comerciales Amazon M

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Bachelor's Degree completed.
- +3 years of experience in Logistics, Operations or Quality Assurance roles.

Microsoft Office (Including Excel) advanced.
English Intermediate-Advanced.
Solid experience with sales and supply chain perspective building distribution channels.

The goal of Amazon's Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.

To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.

In this role you will be primarily responsible for tracking key metrics and action items for programs and processes in the Last Mile Operation, such as: Payments, Losses, On Road Hours, Background Check Monitoring, Driver Experience, Daily Tracking and Safety/Security Investigation Track, always assuring all teams (internal and external) are aligned with standard procedures and requirements always focusing in customer experience.

This is an Hybrid role, it ́s expected to work some days on field (Visiting vendors or customers), others at home and the rest at Amazon buildings, It ́s expected to travel according to business demands.
Must be flexible to work eventually on weekends and/or evenings during peak events.

Key job responsibilities

Operative discipline monitoring key processes at daily, weekly or monthly cadence.
Tracking of goals and tasks to guarantee the overall success of the channel.
Diving Deep capability to determine first level root causes.
Ability to manage and populate performance reports and dashboards for key metrics.
Previous experience opening traditional market routes, from distribution and sales perspective.
Logistics or Supply Chain Diploma or Certification.
Ability to work in a fastpaced, deadlineoriented work environment.
Mathematic and analytical skills using data to determine root causes and trends.
Technical aptitude and familiarity with the usage of large databases (Excel, Access, Tableau).
Ability to drive successful partnerships with internal and external teams.
Demonstrated leadership skills when confronted with difficult situations exhibiting ability to keep focused and motivated.
Proactive behavior with a healthy dissatisfaction of the status quo.