Abraham Alcala pucsy

With over 10 years of dedicated experience in customer service, I have excelled as a Head Server in restaurants. My leadership extended to training employees, fostering a team-oriented atmosphere. I possess a strong background in customer engagement and satisfaction, supported by my extensive track record. Looking forward to discussing how my expertise aligns with your company's values and goals.

Head Server | Fatcat Rosarito  | City, Playas de Rosarito BC | 2020 al 2023

• Led a team of servers, overseeing daily operations and ensuring exceptional guest experiences.
• Trained and mentored new staff, enhancing their skills in customer service and restaurant protocols.
• Collaborated with management to optimize workflow, resulting in streamlined service and increased customer satisfaction.

Customer Service Representative | AACS| CityTijuana BC| Year-2022

• Provided outstanding customer support, addressing inquiries and resolving issues promptly.
• Managed customer accounts, maintaining accuracy and upholding company policies.
• Utilized effective communication and problem-solving skills to ensure positive customer interactions.
• Demonstrated adaptability and teamwork within a dynamic and fast-paced environment.

Feel free to modify and customize this example to match your actual experience and achievements.

I graduated from High School  In the Year 200-