Alejandra Aldana Garcia

English graduated with a C1 level in English and a B1 level in Japanese. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

At Kiosk CLE, Xalapa, I taught both English and Japanese, using a blend of in-person and remote methods. I designed course materials and tackled challenges in language learning proactively.

As a Bilingual Call Center Agent at Teleperformance México, I handled chats and calls for GrubHub, resolving customer queries with patience and kindness across various communication channels.

In my role as an English Tutor, I immersed students in English-speaking cultures, personalized instruction, and coached them in relevant lessons.

As a Private English Tutor, I used assessments to identify knowledge gaps, improved test-taking skills, and boosted student confidence with positive reinforcement.

Lastly, as a Counter Clerk, I provided honest and friendly customer service, managed cash registers, greeted customers, and assisted with various office tasks.

Graduate with a Bachelor's Degree at Universidad Veracruzana with Honorary Mention.