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Anahi Fuentes

Anahi Fuentes

Virtual assistant

Benito Juárez, Delegación Benito Juárez

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Anahi Fuentes

hace 2 años

Resume

Afi FUENTES CULTURAL MANAGER WORK EXPERIENCE New Age Cubicle | Bilingual Virtual Assistant 2022 / Present CONTACT - Follow up emails and correspondence - Handle incoming calls - Establish agenda (executive level) 9 Mexico City, México - Manage supplies, vendors and contractors - Analyse expenses summary data and write report (Excel spreadsheet Google Docs) A) =r ® (+52) 5521339298 - Prepare invoices (Xero, House Call Pro, Bill.com) - Control and report bills © ana_31088c@hotmail.com - Book and arrange trips - Control budgets - Produce estimates ABOUT M E - Process insurance policies and claims - Create archives and update Client's Admin Backend (Google Drive) - Manage projects (Asana) - Submit city permits (Houston) for diverse projects e Degree in Cultural Management - Resolve personal tasks ¢ Bilingual « Extensive experience in the 10T, Madrid Spain | Receptionist - 2020 administrative and customer service - Performed customer service sector - Handled incoming calls - Followed up emails and correspondence . - Booked and arranged trips * Goal: Professional development in 9 p - Prepared reports international administrative areas and - Managed supplies customer service LS Galeria | Investment Advisor - 2017 - Welcomed visitors and performed customer service - Managed databases and inventory - Performed sales - Drafted and managed projects - Managed and designed social media material
SKILLS AND STRENGTHS + Advanced English level + Responsibility, professionalism and commitment « Creativity + Enthusiasm and initiative + Multitasking + Administrative software (Google Docs, Google Slides, Google workspace. Excel Spreadsheets, Xero, House Call Pro. Bill.com, Otter Al) and project management tools (Asana, Trello. Jasper Al) + Telemarketing software (FIVE 9 System, Zendesk, Softphone, Azure, Empower, MailChimp) COMMUNITY SERVICE +» Co-Founder for ONG “Andalimpia” (Malaga, Espana) += Founder of Art Program for Children with Dissabilities in “Centro VIDAH DIF Tabasco” + Founder of the Art Program for “Casa Hogar Fundacion Sumando por ti" in Mexico City +» Co-founder of the Theater Project for Poverty Communities against Women's Violence “Mujeres de Playa del Rosario” in Tabasco WORK EXPERIENCE Museografica DC | Administrative Assistant - 2012 / 2014 - Organized events - Designed event advertisings - Welcomed visitors and performed customer service - Managed inventory - Prepared invoices - Managed projects - Drafted documents - Controlled agendas - Managed data bases - Answered calls, followed up emails and correspondence - Controlled cash - Created archives MATYEP | Administrative Assistant - 2009 / 2012 Managed Projects Establish agenda (executive level) Answered calls, followed up emails and correspondence - Performed reception duties - Controlled cash - Created archives - Prepared meeting presentations and reports ADDITIONAL WORK EXPERIENCE - Marriott | Bilingual CS Agent - 2022 - Teleperformance | Bilingual CS Agent - 2021 - Work Out Events, Malaga Espana | Customer Service - 2017 / 2020 Museo Interactivo Papagayo | Assistant of PR Department - 2014 / 2016 LANGUAGES Spanish 100 % English 95 0 Portuguese 30 %

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