Astrid Paravisini

Experienced in project planning, monitoring and control, as well as improvement and QA of final products. Cultivated in customer service, both as first hand contact and as channel agent between them and the service provider. High capability to engage in conversation with clients. Empathic, extroverted and friendly.

Customer Service 

Experience hosting and servicing groups in different areas of tourism (restaurants, hotels and sailing tours). Assistance in service booking/selling 

Problem Solving 

Worked in environments where problems must be solved efficiently and under pressure. Experience handling groups during stressful situations 

Empathy 

Environment setting and preparation to provide a personalized experience. Positive attitude to incite conversation and familiarity

Primary, Secondary and High School, 2001 (program included 12 years of 5 hour a week English lessons)

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