Beatriz Lopez

PROFESSIONAL EXPERIENCE AND MAIN ACHIEVEMENTS

EPI USE

HCM PM                                                                                                                             Apr2024 – to date

Reporting to: LATAM Systems Executive Director and Local Business Unit Director

• Lead 4 HCM – EC development projects for consumer goods client in Mexico, from Discovery to Go Live and Support phases, improving gross margin. 
• Roll out 3 country PY systems, rolling out a managed services model from ADP ©  from UAT, Parallel testing to Go Live and Support phases, enabling client’s Payroll Program transformation. 
• Conduct stakeholder meetings to ensure transparency, alignment, and feedback integration. 

ARGANO

HR PMO                                                                                                                             Sept – Oct 2023

Reporting to: Global HRIS Director

• Establish with HR leadership team and subject matter experts the resources and time allocation for Oracle Cloud HCM implementation, involving: Recruiting & Onboarding, Talent Management, Core HR and Compensation. 
• Coordinate Prototype testing window and establish outcome criteria for project. 

HSBC

Migration (Shared Services) Planning Manager – Risk and Compliance               Jan - Aug 2023

Reporting to: Global Migrations Lead, Risk & Compliance; 1 direct report

• Manage pipeline of FTE and capability migrations for R&C Shared Services function from US, India, and Poland to Americas region.
• Ensure third party risk management and outsourcing documentation was correctly assessed and executed, enhancing service compliance with Mexican Finance regulations.
• Ensure business impacts and contingency plans were set up and tested in the receiving entity. 
• Coordinate hiring milestones with HR and IT areas, per the expected demand.
• Ensure Go Live dates for migration processes were met. 

Project Lead - Darwin                                                                                                     March 2021 – Dec 2022

Reporting to Performance and Rewards Subdirector (Mexico)

• Drive requests originated from functionality gaps in Pension plan, Sports Club, Medical Service, Life Insurance and Retirees, ensuring prioritization by Subject Matter Experts.
• Engage with UK supplier and business users for testing, bug fixing, hyper care transition to BAU.
• Support documentation of Target Operating Model, including SLAs and internal controls.
• Owned end-to-end Darwin release and stabilization, from requirements gathering to delivery and adoption.
• Translated complex business needs into actionable product specifications.

THE GROWTH PARTNER       

HR Project Manager and Coach (self-employed)                                                      July 2020 – Feb 2021

JCA Automation (IT company)

• Assessment of Employee Engagement programs and high potential interviews.

Youth on their Own (NGO, pro bono)

• Design and delivery of virtual training workshop for leaders with less than 3 months in management positions.
• Establish HR development tools to foster team and individual recognition, performance management and balancing execution and fulfillment.

NEXUS TOURS, a company of Sunwing Group

People and Culture Manager                                                                                        March 2018 – Sept 2019

Reporting to: Senior Director Finance and Corporate Services; 7 Direct Reports: 3 Country Managers, 1 Project Leader and 3 Functional Managers.

• Managed the workforce planning and budget process.
• Enhanced the Employee Value Proposition by ensuring sponsorship and structure to ESG programs.
• Established the Performance Evaluation process, Employee Survey and 360 Feedback for the first time. 
• Drove remediations for a multi-country HCM system with the vendor to ensure payroll functionalities adhered to each country standard and SMEs were fully trained.
• Oversaw payroll, benefits, and HR workflows across 10 countries. 

ABB GROUP

Sr. HR Business Partner                                                                                                 Sept. 2015 – Nov. 2017

Reporting to: Sales and Marketing Senior Manager (Mexico) and in dotted line to Global HR Business Partner; 1 Direct Report on site.

• Led the HR Transformation plan for 70 business managers and fostered a culture of simplicity and efficiency, implementing ServiceNow ticketing system.
• Strengthened the talent identification and review process for the Operations team. 
• Implemented new standards and processes for Mid-year performance review, resulting in 15% improvement in adoption and execution.

Special Project: HR Shared Services Transition Project Manager             

• Defined project scope, managed knowledge capture, deployment of ServiceNow and knowledge transfer to designated service centers and developed a recommendation for the front office structure for activities outside of scope.

HR Manager – Process Excellence                                                                               June 2010 – Aug. 2015

Reporting to: Human Resources Director, Mexico; Direct Report: 1 HR Specialist

• Designed a customized kickoff workshop for Change Management approach for effective adoption of SAP ERP. 
• Led the implementation of an SAP HCM system, improving governance and compliance across HCM systems.
• Implemented a cross-functional competency assessment system in record time, ensuring alignment with ISO and HSE standards.
• Integrated the HR Master Data interface for 1100 employees from Meta4 to SAP ERP in Mexico
• Established eNPS in Mexico for the first time and led a cross-functional project, improving the next year’s score by 15 pt. 

HR Manager - Talent Development                                                                             Jun. 2008 – May 2010

Reporting to: Shared Services Manager, Spain, and Portugal; 1 Direct Report: DO Specialist

• Rolled out the SAP Training system in Spain and Portugal, launching for the first-time yearly catalogue and calendar set up. 
• Coordinated process for employee enrollment as Self, hosted in a regional SAP system. 

HR Specialist – OD and Global Mobility                                                                      Jan 2003 - May 2008

Reporting to: Country HR Manager

• Coordinated expatriate and inpatriate contracts, with oversight in logistics, compensation and visa processes. 
• Managed the Performance Management Process through an in-house system.
• Deployed a culture change program and developed facilitators’ skills in Mexico, US, Brazil and Spain.

Quality Assurance Engineer                                                                                           Jan 1999 – Dec 2002

Reporting to: Country Quality Assurance Manager

• Led the implementation of a Customer Complaint Resolution Process – CCRP – in Latin America, reaching effective log of complaints, on-time completion (above 85%) and customer satisfaction (above 95%).
• Coordinated the release of 3 version changes in the CCRP tool with global Product Responsible Unit and trained users in the system. 
• Coordinated business functional teams, simplifying the scope of different ISO 9000 management systems into one.

EDUCATION, LANGUAGES, COURSES, AND CERTIFICATIONS

Bachelor’s Degree (1991 1996)

              Mechanical Electrical Engineering by Tecnológico de Monterrey – Mexico 

Software and IT programs

SAP HCM and PY                       MS Dynamics365 and Replicon                        JIRA

ServiceNow                                  MS Office, and Teams                                Siebel 

Certifications    

Value Centered Project Management (enrolled)

HR as Strategic Partner 

Co Active Coaching (104 hours) - ACP         

                  3 Pillar HR Transformation (US) - Train the Trainer

Courses             

Strategyzer © Testing Business Ideas / Value Proposition Design

Systemic change and visual sense-making (US) - Presencing Institute

Fifth Discipline © Leadership Challenge- Train the Trainer (Switzerland)

QA Lead Auditor