Carlos Alejandro Robles

I am a self-driven and collaborative professional with extensive experience in operations, BPM, business excellence, continuous quality improvement, process design, business process optimization, and data analysis. My focus is on enhancing profit (P&L). I have worked in both manufacturing and service sectors, including hospitals, with companies such as Flextronics, Sanmina, and Grupo PiSA. Throughout my career, I have held roles as an engineering coordinator, process improvement and quality manager, and director of engineering and services.
I specialize in improvement methodologies like Lean Six Sigma and excel in solving complex problems and enhancing efficiency. My strengths include critical thinking, a strategic business vision, effective communication, quality methodologies, and project management using agile frameworks. I am passionate about human and organizational development, knowledge sharing through training and mentoring, customer advocacy, Quality Function Deployment (QFD), storytelling, and data-driven decision-making.
I hold a degree in Industrial Engineering and have a master's degree in Engineering and Quality Management with a specialization in statistics from ITESO. Additionally, I have completed diploma programs in service management and business management at IPADE. I have gained international experience in China, Poland, and the United States through benchmarking and project transfer initiatives.

Director de operaciones (Equipo Biomedico) - Laboratorios PiSA

Engineering manager - Flextronics

Engineering superintendent - Sanmina

Process improvement engineer - Flextronics

Maestría en ingeniería y gestión de calidad

Ingeniero industrial