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México
Daniel Martinez

Daniel Martinez

Tecnico en Redes, Trabajador independiente

Atención al Cliente / Soporte

México, México

Social

Servicios ofrecidos

With extensive experience working as a networking technician I have the technical skills to monitor, analyze and troubleshoot hardware and software equipment in a networking environment as well as high skills in customer service and documentation. Highly responsible and proactive in learning and developing new skills.

Analista de redes
Tecnico en redes
Soporte tecnico
Tarifa aproximada: USD$ 10 por hora

Experiencia

CompuCom 

MTOC - NOC – Infrastructure Management Tech 1

Sep 2016 – Present 

Provide input support and maintenance of Network, processes, tools and in a product evaluation, testing and research, respond to situations where standard procedures have failed to isolate or fix problems in equipment, monitoring ticketing system (clarify).

 

CompuCom 

Operations Associate FOC Tech I

June 2015 – Sep 2016

Responsible for operating activities of one or more functional departments and/or branches

 

Telvista

Contact Agent

Jan 2011 – July 2014

Responsible for providing networking support to customers for DSL and fiber optic services for phone, internet and television.

 

LanguageLine Solutions

Contact Agent

Nov 2014 – Feb 2015

Responsible for providing Spanish-English interpreting services over the phone for different scenarios. The translation services may vary but not limited to medical, networking, financial, business, legal calls etc.

 

Freelancer work

  • Client prospecting
  • Website content editing through hrflip web tool and wordpress

Educación

Year 2007 – 2010 Computer Engineering (Unfinished Career) Universidad Autónoma de Baja California • 

Year 2003 – 2006 High school diploma - Computer technician Centro de Estudios Tecnológicos Industrial de Servicio 58

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