Ismael López Espinosa

Provide technical support and trainingto workstations, networksand telephones.
• Help users solve problemsusing available hardwareand software tools.
• Support, installand maintain workstations, local area networks,server hardware, operatingsystems, software and related IT sanctioned peripherals.
• Install and manage hardwareand software components for users.
• Perform preventive maintenance, testing and repair of equipment.
• Evaluate systemand software configuration to ensure effectiveuse of hardware resources.
• Address and resolve hardware, software, and customerissues.
• Provide a positive customerexperience with everycustomer interaction.

• Provide technical support and trainingto workstations, networksand telephones.
• Help users solve problemsusing available hardwareand software tools.
• Support, installand maintain workstations, local area networks,server hardware, operatingsystems, software and related IT sanctioned peripherals.
• Install and manage hardwareand software components for users.
• Perform preventive maintenance, testing and repair of equipment.
• Evaluate systemand software configuration to ensure effectiveuse of hardware resources.
• Address and resolve hardware, software, and customerissues.
• Provide a positive customerexperience with everycustomer interaction.

Universidad Tecnologica Santa Catarina
ENGINEERING IN MECHATRONICS
Professional ID: 10722471