Jesús Alberto Domínguez Serrano

I graduated from college with a Bachelor's degree in English Language Teaching. I have a great interest in extending my labor experience, improving my skills, and practically applying my knowledge. I am looking for an opportunity to gain professional experience in the English field of work. I have personal experience with design and photography, and a wide experience regarding customer service.

My work experience demonstrates a diverse skill set and a track record of success in various roles:

Legal Assistant at LA Legal Advocates (August 2023 - March 2024):
Proactively engaged with clients to provide updates and resolve issues.
Proficiently developed and customized forms to meet specific requirements.
Prepared tailored packets for various departments.
Maintained an organized task list and ensured timely completion of tasks.
Received positive feedback for effective client communication and transparency.

Learning Advisor at Learnex (June 2022 - August 2023):
Facilitated English language acquisition for Spanish-speaking individuals.
Developed tailored learning materials and provided constructive feedback.
Recognized for clear communication and effective teaching strategies.
Played a key role in creating innovative educational resources.

Customer Support at Aeromexico (October 2021 - July 2022):
Provided support to English and Spanish-speaking customers.
Achieved high customer satisfaction ratings through effective complaint resolution.
Recognized for bilingual communication skills and improving customer service effectiveness.

Retail Sales Associate at Black House (December 2016 - April 2019):
Provided exceptional customer service and demonstrated extensive product knowledge.
Maintained an organized store environment and received positive feedback for personalized assistance.
Recognized for outstanding memorization skills and facilitating informed purchasing decisions.

Overall, I have a proven ability to communicate effectively, adapt to diverse environments, and provide exceptional service to clients and customers.

BACHELOR OF ENGLISH LANGUAGE TEACHING
UJED - Escuela de lenguas — 2017 - 2021
Worked with language acquisition theories, pedagogical methods, and teaching strategies.
Developed strong communication skills and gained practical experience in designing lesson
plans, assessing student progress, and fostering a conducive learning environment.