
Relton Lewis
Atención al Cliente / Soporte
Servicios ofrecidos
Relton Lewis is a highly skilled professional with a diverse range of expertise in the fields of mechanics and plumbing. Currently residing in Ensenada, Baja California, Relton has established himself as a reliable and efficient technician with over 7 plus years of experience in providing exceptional customer service.
In addition to his proficiency in mechanics and plumbing, Relton has recently completed his Google IT certification, demonstrating his dedication to staying current with the latest technologies and tools in his fields in troubleshooting, customer support, networking, operating systems, system administration, and security. He is equipped with the skills and knowledge to provide top-notch IT support to his clients.
Relton is a highly organized individual with a keen eye for detail. He has a proven track record of managing complex projects from start to finish, ensuring that they are completed on time and within budget. His excellent communication skills and ability to work well under pressure make him an invaluable asset to any team.
Experiencia
Throughout the early stages of my career, I held the position of Production Mechanic in both the United States and the United Kingdom. After completing my college education and obtaining a Level 3 automotive license, I made a strategic decision to pivot towards the field of technology, a transition that I successfully incorporated into my professional trajectory. Just prior to the onset of the global pandemic, I proactively embarked on a comprehensive course of study with Merit America, aimed at reinforcing my foundational knowledge in computer science.
This educational pursuit encompassed a broad spectrum of vital competencies, including but not limited to System Administration, Security Protocols, Troubleshooting methodologies, and Operating Systems Installations. This enriched my skill set and knowledge base, enabling me to embrace the intricacies of contemporary technology landscapes. Moreover, this educational journey complemented my substantial experience with the soft skills crucial in today's professional world, such as exemplary customer service and adept conflict resolution.
As a result of these combined experiences and ongoing dedication to professional growth, I have positioned myself as a versatile and accomplished professional who is adept at merging mechanical expertise with a deep understanding of technology and its associated facets. This unique amalgamation of skills equips me to contribute effectively to a variety of challenging and dynamic environments within the ever-evolving landscape of the modern workforce.
Educación
Merits America -Google IT Certification
RELEVANT SKILLS Microsoft Office 365 • Technical Support & Troubleshooting • Ticketing System User Training & Support • Operating Systems Installation • Software Installation & Configuration Customer Service • Critical Thinking