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Victor Hugo Mendoza Sesin

Victor Hugo Mendoza Sesin

Collections, Contact Center, BPO Manager-Head

Administrativo

Puebla, Puebla

Social

Sobre Victor Hugo Mendoza Sesin:

MBA with extensive experience in the Financial and Banking sectors, specialized in Contact Center and Collections with more than 18 years of expertise. I have led important multidisciplinary teams under a constructive and empathetic direction. I have success experiences with projects implementation and performance indicator scope KPIs. Deep knowledge in Call Center’s operating systems (Dialers y CRM) and Managing Debt Collections Agencies Currently I’m looking for new challenges that allow me to contribute value from my professional experience.

Experiencia

MBA with extensive experience in the Financial and Banking sectors, specialized in Contact Center and Collections with more than 18 years of expertise. I have led important multidisciplinary teams under a constructive and empathetic direction. I have success experiences with projects implementation and performance indicator scope KPIs. Deep knowledge in Call Center’s operating systems (Dialers y CRM) and Managing Debt Collections Agencies Currently I’m looking for new challenges that allow me to contribute value from my professional experience.

Educación

MBA and a Bachelor on Marketing

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