Empleos de Helpware Inc. en México

Operations Manager Role · The successful candidate will be responsible for overseeing our company's operations. · Maintain high efficiency across various departments · Key Responsibilities: · <ol start=1 style= ...

About Helpware · Helpware is a technology-driven company with offices around the world. · Job Description: · This Customer Service Representative role involves interacting with customers via phone or email to provide product information, take orders, cancel accounts, or resolve c ...

Tier 2 Support Engineer Role · We are seeking a seasoned professional in technical support to join our team. If you enjoy solving complex problems and have experience with enterprise environments, this could be your ideal role. · Respond to customer inquiries through multiple cha ...

Job Description · About the Job · As a Customer Experience Agent at Helpware Inc., you will be responsible for collecting reviews from our clients through recorded phone interviews. · Clients all around the globe will schedule a phone call to leave a review for one of their past ...

Hybrid Sales Team Lead — Coaching · The ideal candidate will have at least 2 years of experience in a contact center environment with excellent leadership and communication skills. · Experience in coaching and customer service management is required for this role; · ...

Hybrid Operations Manager · The role involves monitoring and optimizing operations, ensuring compliance with quality standards, training managers and staff. · Must have over 3 years of experience in operations management · Possess a BS degree in operations management · ...

Cash Flow Optimizer: AR · The ideal candidate will have strong attention to detail and proficiency in Microsoft Office Suite as well as experience with NetSuite and Salesforce. · Generating invoices · Maintaining records · ...

Job Description · We are seeking a Customer Experience Agent to join our growing team. As a key member of our support team, you will be responsible for collecting reviews from clients through phone interviews. · Candidate must possess advanced English skills to effectively commun ...

Job Summary · We are seeking a seasoned Tier 2 Support Engineer to join our global technical support team. · The ideal candidate will have 3-5 years of experience in Technical Support with strong troubleshooting skills and passion for customer service. · In this role you'll respo ...

About Us · Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. · We're looking for experienced Customer Services Representatives to join our team in Guadalajara, Mexico. · Job Overview · We revolutionize business c ...

Operations Team Lead Responsibilities · Daily Direction: Provides daily direction and communication to employees. · ...

Job Summary · This Learning and Development Officer position requires preparing customer service representatives for their roles effectively. · Deliver Training Sessions: Facilitate training programs such as new hire onboarding (GROW), soft skills, product training or technical t ...