Content Review Agent, Community - Baja California - EyeLinkMedia Ltd

    EyeLinkMedia Ltd
    EyeLinkMedia Ltd Baja California

    hace 5 horas

    Tecnología / Internet
    Descripción

    Content Review Agent, Community & Safety

    About the Company

    Hoppy is a new video-first dating app designed for Gen Z, with a focus on authenticity and low-pressure connections. Instead of swiping through photos, users respond to daily prompts with short videos—making it easier to show personality and spark real conversations.

    With built-in friend support, voice/video chats, and a vibrant, scrollable feed, Hoppy turns dating into a fun, social experience. Gaining traction globally—especially in Spain, Italy and Germany—Hoppy is on a mission to make dating more real, inclusive, and anxiety-free.

    What We're Looking For in a Candidate

    We're seeking detail-oriented, reliable individuals for an entry-level content moderation role. Ideal candidates are thoughtful, adaptable, and comfortable making nuanced decisions based on our community guidelines.

    A bachelor's degree or equivalent is a must, but not from any specific area of education. While it would be a plus, you also don't need prior experience in moderation—just strong judgment, professionalism, and a willingness to learn. Fluency in Italian, German, French, or Spanish is a strong plus.

    Overview

    This document aims to clearly define the role and responsibilities of the position on the Community & Safety team at EyeLinkMedia.

    Job Description

    • Monitor and review reported content, users, and media to ensure a safe and positive user experience, addressing all flagged items within agreed timeframes.
    • Enforce content guidelines by assessing the severity of violations and applying appropriate actions as per internal policies.
    • Utilize moderation tools effectively to manage and maintain community standards.
    • Collaborate with fellow agents to improve content review workflows and enhance operational efficiency.
    • Offer process improvement suggestions to the Community & Safety (C&S) Management team to drive ongoing enhancements.
    • Participate in ad-hoc tasks or projects assigned by the C&S Management team, demonstrating adaptability and initiative.
    • Attend regular meetings (or their recordings, when they happen outside of work hours) and assimilate updates from the C&S Management team, posing questions and providing constructive feedback when necessary.
    • Demonstrate flexibility in work hours, ensuring coverage for a global user base, including weekends, as outlined in the scheduling section of this document.
    • Stay informed on social media trends and global events to make informed moderation decisions.
    • Continuously adapt to evolving role and company needs, being available for short-term changes in role requirements and daily or weekly tasks.

    Role Details & Requirements

    ● Type: Freelance/Contractor

    ● Compensation & Scheduling:

    This is a part-time, flexible role with a weekly retainer of US $96. You'll be scheduled for a minimum of 18 hours per week, which will be agreed in advance.

    In addition to your regular shifts, you'll also be asked to be on standby for up to 2 shifts per week (each lasting 6 hours). During standby shifts, you won't be working unless you're needed—but you must be available and ready to start within 15 minutes if you're called on.

    If you work additional hours beyond your regular schedule, you'll be paid an hourly rate of US $9.

    ● Tools: Work is fully remote using your computer, browser, and Slack—no special software required

    ● Start Date: Immediate availability preferred (those not available right away may still be considered later)

    ● Hiring Process: One interview with a Manager

    Note: This is a freelance role with no guaranteed long-term services

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