Product Manager - Ciudad de México - Klar Technologies GmbH

Klar Technologies GmbH

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

About KLAR

Let's start with the basics Klar is a Mexican fintech startup whose mission is to democratize and revolutionize the way in which financial services have been delivered so far in Mexico, especially since half of the population doesn't have a bank account.

We offer a rich set of products across our debit and credit offers and the future is bright for Klar We have an exciting and ambitious roadmap to bring more features to our products so that we can better serve our users.

We have served more than 2 million users since our launch in 2019

We are also proud to have been certified in 2023 as a "Great Place to Work" in Mexico - we've worked hard to make that happen and will continue to make bigger strides in the future Sound like a place you'd like to be?

Our people

If you join us at Klar, you'll be welcomed into a team which is rich in many talents and we are very proud With our head office in Mexico City, and remote tech hubs in Berlin and Argentina, we are always learning something new about another culture or language.

With so many people from different backgrounds and walks of life (parents, LGBTQ+, neurodivergence), you'll definitely find your people here

Our values

Ownership - We own our successes & our failures as a team.

Excellence - We do everything to the best of our ability & always seek to achieve a new level of excellence in our work.

Inclusion - We believe we are stronger together and actively work to promote a safe, diverse, inclusive, and respectful culture.

Customer Obsession - We understand the value Klar can bring to its customers & it's always at the forefront of our decisions.

Klarity - We communicate clearly & with authenticity. It's in our name & it's what we do.

The position and your daily adventures

We're currently looking for a Product Manager to work cross functionally, to own and develop our customer onboarding process, user experience across our products and help our internal stakeholders.

This is a full-time position based in our Mexico City office with a hybrid model, therefore we will expect to see you in the office 2-3 times a week.

What you can expect:

Develop a deep understanding of the needs of our customers and our internal stakeholders.
Develop a deep understanding of our product and our processes.
Build a roadmap with the local tech team and stakeholders to deliver both new features and improvements for our customer onboarding processes.
Take ownership of OKRs defined within the product team on a quarterly basis.
Deep dive into new topics and become a domain expert for our customer support and operations tools.
Gather, Structure and Communicate Requirements.
Help develop and define a vision to empower our internal teams with technology to bring the best service ever to our customers.

You and your assets

You have 3+ years of experience working at a startup (a fintech is a plus) or in an equivalent high growth and regulated environment.
You have 2+ years of experience in managing products with complex varying stakeholders and sources for requirements (Users, Engineering, Marketing, Legal, etc.), experience in fintech products or internal tools is a plus.
You have a university degree or equivalent practical experience ideally in a technical field.
You are able to drive design discussions with groups of 35 crossfunctional stakeholders.
You are familiar with working with data, and use data insights to inform your decisions.
You are able to write concise requirements, documents, and communications.
You are able to understand technical concepts and communicate them effectively with non technical stakeholders.
You are able to develop empathy for people in other markets and economic situations and are able to abstract needs accordingly and document these in writing.
You understand how a modern technology stack works, microservices, API's and event streams are not new words for you.
You have experience in working with engineering teams and know how software is built and where the complexity lies. You understand that small things can be big things sometimes.
You have a bias to action and can solve problems by yourself. You are able to dig in the technical weeds yourself, understand technical documents, and can retrieve data even without someone providing you a shiny user interface.
Fluent/Proficient in English. Spanish is a big plus.

Our offer to you

Competitive salary based on performance and experience
Chance of earning Klar stock options
15 days of paid vacation per year; plus extended maternity and paternity leaves
Vacation premium
30 days of Christmas bonus
Medical Insurance
Computer devices
Gympass subscription to offer mental and physical health
A modern centrally located office in Mexico City with free drinks, snacks, and regular social events
International work environment with amazing and highly skilled people
A world class team that helps you evolve you