Manager, Accounting Services - Hermosillo, México - Conduent
Descripción
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
- You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
- Responsible for leading, coaching, developing supervisors & Senior Supervisors.
- Experience in managing a team within the Finance & Accounting field is a must.
- Strong Accounts Payable or Receivable background.
- Ensures customer SLA/ KPI are met by overseeing operations of respective Accounting teams.
- Conducts performance management (e.g., goal setting, performance evaluation, etc.)
- Completes performance evaluations for assigned staff.
- Ensures rigor of discipline in implementation by creating high performance work cultures built on best practices.
- Handles various activities within the teams with key focus on adherence to the SLA's & SOP's through knowledgebased implementations for enhanced operational effectiveness.
- Participates in business related discussions with the client and other internal team.
- Responsible to maintain customer relationship and address any client escalations.
- Ability to handle and manage pressure and client deliveries
- Proposes transformation initiatives to continuously improve customer satisfaction
- Evaluates processes out of compliance, identifies root causes and enforces solutions to address noncompliant
- Finance and accounting background is required.
- English proficient is highly desired.
- Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent, _
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