- Perform HR general processes to all Americas Region as payroll, time / absence, benefits & pension, and global service delivery (Organization & Position Management, HR Knowledge Management Database, Learning Administration, HR Data Quality Management and Compensation, Awards and Mobility administration).
- Responsible to support all transactional HR processes in Americas countries: Canada, USA, Mexico, Colombia, Chile, Peru, Argentina, Venezuela.
- Participate in the projects to consolidate, understand, documenting and execute the HR Regional processes into our HR HUB / Shared Service Center in Mexico City.
- Process HR transactions including new hires, onboarding, terminations, promotions, and transfers.
- Collaborate with our global team of HR Service Hub Leadership in the standarization of HR processes to ensure consistency.
- Handles moderate employee inquiries allocated in his/her responsability, resolving in priority order or forwards to the respective queue, informs requestor about inquiry status.
- Can serve as contact to HR Vendors (e.g. Payroll, Time, ...) and other stakeholders (employees, managers, HR Consultants, CoEs, ...)
- Provide guidance to employees and managers on self-service transactions.
- College Degree or Bachelor in Business Administration, HR, Finance, or related areas.
- Experience in HR processes in the USA is a must.
- Minimum 5 years of experience in the field of personnel administration with working experience at HR HUB/ /SSC (Shared Service Center) environment (Tier level support, escalation, ticket handling, ...)
- Basic knowledge of SuccessFactors, SAP ERP HCM, surrounding systems environment and HR Vendors (Payroll, Time Management, Benefits, Pensions, ...)
- Basic knowledge of MS Excel and other MS Office tools in order to handle data building, template uploads and data review with moderate data sizing.
- Advanced English skills to handle oral and writing conversations with other countries.
- Solution-driven, good communication and interpersonal skills, team & customer oriented, good listen skills, assertiveness, proactivity, detailed-oriented and able to prioritize and manage multiple tasks effectively.
- Competitive salary and direct hiring in a multinational company.
- Global environment to learn about HR general processes.
- Benefits above the Law.
- Superior Christmas Bonus.
- Superior Vacation Bonus.
- Food vouchers.
- Savings Fund.
- Medical Insurance.
- Life Insurance.
- Gym benefit.
- Remote work (visiting offices when is required) .
- Offices in Tecnoparque CDMX Norte.
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HR Services Hub Analyst III - Mexico City, México - Clariant
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