- Solve complex problems related to Linux infrastructure and Oracle Cloud Infrastructure
- Act as a partner concern point for critical issues that may not have a detailed procedure and provide Root Cause Analysis (RCA)
- Understand the end-to-end configuration, technical dependencies, characteristics of production infrastructure and services
- Quickly grasp and analyze new technologies that are sophisticated and constantly evolving and integrate those into automation and infrastructure support
- Design and delivery of mission-critical automation, with a focus on security, resiliency, scale, and performance.
- See opportunities and drive the implementation of automation to improve service health, availability and reliability
- Author functional and technical documentation and standard operating producers (SOP)
- Collaborate with development teams in defining and implementing improvements in service architecture.
- Articulate technical characteristics of services and technology areas and guide multi-functional teams to engineer and add capabilities to internal tools.
- Partner with DevOps teams, Oracle Cloud Infrastructure deployment, and development teams to identify and resolve issues.
- Proven experience in Site Reliability Engineering and automation.
- Experience in Linux Administration with good knowledge of Kernel-level debugging
- Experience in debugging operating system performance issues and performance tuning
- Experience working with fault-tolerant, highly available, high-efficiency, distributed and scalable systems
- Expertise in developing scripts, utilities, and tools to automate routine or manual intensive tasks
- Experience in application, compute, storage, and database solving for improving application reliability, scalability, availability
- Experience in cloud infrastructure technologies
- Experience in operations and problem management
- Development experience using Python and building Infrastructure using Terraform
- Experience in handling high-availability production applications
- Experience working with global teams across different time zones.
- Possesses and demonstrates strong logical-thinking skills, full of intellectual curiosity and high for self-development.
- Ability to be a good teammate and the desire to learn and implement new Cloud technologies as needed
- Good understanding of Agile software development principles including using common tools such as JIRA
- Good understanding of cloud security, and compliance management including patching
- Excellent interpersonal, verbal, and written communication skills
- Proven experience working in IT Operations\Infrastructure team
- Bachelor degree in Computer Science, Computer Engineering, Software Engineering, or related areas is helpful
- Which includes being a United States Affirmative Action Employer
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Principal Site Reliability Engineer - Zapopan, México - Oracle
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Responsibilities
Knowledge Skills
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