Collections Agent Remote - Tijuana, México - TJ BPO

TJ BPO
TJ BPO
Empresa verificada
Tijuana, México

hace 5 días

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción

Quiénes somos
Nuestra empresa es colaborativa, innovadora y de ritmo acelerado.


Nuestro entorno laboral incluye:

  • Oportunidades de crecimiento
  • Fuerza de trabajo internacional
  • Capacitación laboral

Function
- based customer outreach to connect with customers and collect past due balances while focusing on account retention through reselling the value, issue resolution, and proper expectation setting.


Scope
Responsible for collecting past due payments, resolve customer issues and ensure that accounts are set to auto-bill

Reselling the value of the campaign

Adhere to all Inbound, Outbound, Voice, and Non-voice process


Minimum Skill Requirements

  • Minimum of High School Diploma or equivalent work experience.
  • Minimum 1 year experience in high volume call center role
  • Minimum 1 year experience in collections role
  • Proven ability to interact with empathy while driving results
  • Excellent problemsolving skills.
  • Negotiation skills
  • Excellent communications skills in English
  • Passionate about consumers and the technologies that serve them.
  • Strong attention to detail and a desire to make a difference.

Salary:
From $19,400.00 per month
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