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    Localization Engineer - México - Tbo

    Tbo
    Tbo México

    hace 1 semana

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    Descripción

    The Language Engineer manages project-based and client-based technical tasks that enable accurate, efficient and high quality delivery of localized files to required specifications. This role will perform engineering work for production projects in multiple cloud and local computer-assisted translation platforms and their integrations. The Language Engineer will also provide technical support to all users of translation technology hosted by the company and develop scripts and macros to automate repetitive tasks for quality and efficiency improvements.

    The engineer is a member of an engineering squad and attends regular squad and group meetings. As assigned, the engineer is responsible for delivering sprint tasks toward departmental innovations following agile development practices.

    Responsibilities:

    • Analyze and scope file engineering requirements to deliver localization projects.
    • Develop file processing configurations in CAT applications.
    • Develop project and client configurations in CAT applications.
    • Document configurations and train users on correct workflow in CAT applications.
    • Manage client Translation Memory (TM) and terminology databases for quality and leverage performance.
    • Create TM alignments and perform TM maintenance.
    • Manage user support tickets in Zendesk within required SLA.
    • Configure and execute QA checks in CAT applications, Verifika and XBench.
    • Create issue reports for distribution to client and internal stakeholders.
    • Perform DTP engineering of localized files in Office, Adobe and Google suite applications.
    • Create work estimates based on input files and project deliverables, and communicate time, costs, dependencies and assumptions to project managers.
    • Manage work offers in an online dashboard. Self-manage capacity and utilization to ensure greater than 90% on-time delivery performance.
    • Review and give feedback on self-help articles and other user assistance technical documentation.
    • Review and improve standard operating procedures.
    • Identify automation opportunities and develop scripts/macros for process efficiency and quality risk mitigation.
    • Maintain a daily time log with accurate values.

    Requirements:

    • 1+ years of experience configuring and creating translation projects in all of the following applications: XTM Cloud, MemoQ, Trados Studio Professional, TMX editing software, XLIFF validation and editing software.
    • 1+ years of experience creating and editing content in all of the following applications: Adobe InDesign, Adobe Illustrator, Adobe Photoshop, MS Office Suite (Word, PowerPoint, Excel), XML validation and editing software.
    • Can independently create functioning scripts in the following software languages within information and data security requirements: Visual Basic for applications (VBA), Python, Command-line interface (batch or bash scripts).
    • English reading, writin, and verbal communication skills.
    • Ability to self-direct work under general supervision, including self-management of proposed and assigned tasks.
    • Good judgment when prioritizing how to respond to multiple competing requests.
    • Teamwork and collegiality with a global team of engineers from various cultures and backgrounds.
    • Problem-solving and creativity to solve issues without pre-existing solutions or instructions.
    • Risk management and risk mitigation.
    • Ownership of results and outputs.
    • Quality mindset. Strives for highest quality in all work.

    Education

    Bachelor's degree from an accredited institute of higher education.

    • National public holidays.
    • Vacations: 3 weeks per year.
    • Work laptop provided.

    Detalles

    Founded in 2005, tbo . is a global organization that provides translation, talent, training, teams and testing services to a full range of clients in over 40 countries worldwide, from startups to enterprise-level companies.

    tbo . aims to facilitate global communication by bridging the gap between peoples and cultures, providing simple solutions to complex problems, and outstanding service in 100+ languages.

    tbo. fosters a culture of continuous improvement, creativity, sustainability and community, with a longstanding commitment to providing high-touch human service.

    Is ranked as one of the fifteen fastest organically growing localization companies in the world and operates 24/7, 363 days a year on a "follow the sun" format via offices in Cordoba, Ho Chi Minh City, Kyiv and Lima.
    Certified under five separate international quality norms.

    Join our growing staff and boost your career in a global organization

    #J-18808-Ljbffr

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