Manager, Operations - Monterrey, México - Transplace

Transplace

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

WHAT THE CANDIDATE WILL DO

Establish and maintain effective relationships with Customers through professional and timely communications, and inquiry responses.
Conflict resolution and problem solving
Determine eligibility for additional noncommitted freight to be awarded to internal brokerage services and actively support and encourage the awards
Develop and distribute customer reports and internal performance management reports
Rate Quotes
TMS Updates/Maintenance (including rates, SRG, OCA, FAM, SPT, etc.)
Monitor and hold team accountable for all key job functions
Review, analyze, and understand matters related to P&Ls
Deliver cost savings / cost containment to customer and/or Transplace
Retain overall ownership of assigned areas of responsibility

BASIC QUALIFICATIONS

Minimum 4 years of experience in logistics and customer service
At least 2 years of experience leading people
Excellent English language skills verbal and written
Bachelor's degree
Availability to Travel (Laredo, Nashville and other US and Mexico locations) (Visa)
Microsoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulas.
Negotiation skills
Proactive
Organization and time management

PREFERRED QUALIFICATIONS

in Administration or International Relations

Sense of Urgency
Coordination & Collaboration
Knowledge of SAP
Communication Skills
Advanced financial analytics
Decisive, displays confidence in the ability to make sound decisions
Planning and Organizing
Determination, willingness, and ability to conciliate with customer and carrier contacts
Analytical, conducts a thorough search for relevant information when approaching problems
Grasps pertinent issues in all their complexity
Effective analytical and problemsolving capabilities
Ability to envision and implement new concepts/strategies
Simultaneous management of multiple tasks