Legal Counsel - Xico, México - Revolut Ltd

Revolut Ltd Xico, México

hace 3 semanas

Descripción

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that.

With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money.

And we're not done yet.
As we continue our lightning-fast growth, two things are essential to continuing our success: our people and our culture.

We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission.

And we're looking for more.

We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the roleThe Legal team sits at the heart of Revolut and it's a very important part of the business.

This lovely bunch supports all other Revolut teams, helping us achieve our goals every day

They're special, they're determined, and they work in a lot of different areas (which isn't that common for an in-house role, we know, but they're just that good).

You'll be supporting the Legal department on a lot of different topics.

We're looking for a Complaints Legal Counsel to handle communication with Condusef, reporting, registrations, and customer incoming complaints for external dispute resolution platforms.

If you have the legal experience and ability to effectively analyse legal case outcomes to identify Revolut's weak points, we're looking for you.

What you'll be doingManaging the relationship between Revolut and CondusefReviewing and filing mandatory complaints reportsRunning internal fact-finding investigationsHandling external dispute resolution complaints under local law and regulationsRepresenting Revolut before external dispute resolution forumsProviding day-to-day legal advice as a business partner to key stakeholdersWorking on early-stage or less complex litigation, such as pre-action letters, responses to claims, and case reviewsAssisting the Disputes Legal team and legal counsels working at Revolut EEA branches with ad hoc work and adviceIdentifying, analyzing, and resolving issues, and helping to implement company-wide improvementsAnalyzing case outcomes to identify Revolut's weak points to remediate themDeveloping and optimizing internal proceduresContributing to the culture where the fair treatment of customers is a prioritySeeking to go above and beyond the role by taking real ownership of problems, policies, or procedures from end to endCooperating closely with other departments during case investigationsWhat you'll needA bachelor's degree in law or equivalent in MexicoLegal experience as a private practice lawyer dealing with financial services and/or equal in-house experienceExperience in Condusef systems, registries, and reportingExperience in handling customer complaints before CondusefFlawless English and Spanish with exceptional communication and writing skillsAn analytical mindset to investigate and get to the root of a problemA resourceful mindset to know where and how to obtain relevant informationStrategic thinking skills to best utilise means of redress (i.e. refunds including negotiations)Excellent problem-solving skills and the ability to use analysis and resources to efficiently resolve a complex caseGreat attention to detail and project management skillsThe ability to excel both independently and in a team environmentDemonstrable ability to work in fast-paced environments and make sound judgements under tight deadlinesNice to haveExperience in all stages of litigation, alternative dispute resolution, and regulatory matters and issuesBuilding a global financial super app isn't enough.

Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday.

We're not just doing this because it's the right thing to do.

We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers.

That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application. No ping pong tables or bean bag chairs, just benefits you actually want

Get what you need to succeed Financial benefits that show we value your work Medical insurance for you and your close ones Flexibility to work from home, the office or abroad A free Revolut Metal subscription loaded with perks Exciting events year-round so you can get to know your team Revoluters always push through We stopped listening to excuses a long time ago - we care about results.

We believe that grit, determination, skill, smartness, and courage can break through almost any wall.

Deliver WOWWe love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.

Dream TeamWe select, coach, and retain the top talent only and give them all the support to achieve greatness

Never SettleRevolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less.

Revolut is for 10x people.
Think DeeperLogic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.
#J-18808-Ljbffr

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