Customer Support Specialist I - Monterrey, México - Transplace

Transplace
Transplace
Empresa verificada
Monterrey, México

hace 1 semana

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción

ABOUT THE ROLE
Customer Support Specialist I is a key contributor to our Transportation Management division.

The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.


WHAT THE CANDIDATE WILL DO

  • Use TMS to process shipment entries and actively lead timely performance/automation objectives
  • Supervise shipments and revise when vital based on changing shipper, customer, and carrier needs
  • Utilize external websites and other tools of communication to set shipment appointments
  • Update load status in the system, e.g. loaded pickup, delivery, empty, etc.

BASIC QUALIFICATIONS

  • High school diploma or GED equivalent
  • 01 years of experience, entry level

PREFERRED QUALIFICATIONS

  • Customer Service background
  • Servicerelated industry experience
  • Knowledge of the freight industry
  • Basic proficiency with Microsoft Office Suite
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