Flex Agent as Trainer - Mexico

We are looking for a Flex Agent as Trainer. The successful candidate will be responsible for providing training to clients and agents. · Provide product training facilitation skills to clients and agents. · Maintain group control during training sessions. · ...

+The primary role is to lead all Call Center and Client Teams new hire and on floor training activities including in house trainer development. · +Plan batches w.r.t NHs and Refresher trainings for the projects assigned. · Review Existing Training Materials and Identify need for ...

The primary role is to lead Call Center and Client Teams new hire and on floor training activities including in house trainer development. · Develop project-specific and Standard Operating Procedures (SOP) training for new and existing Call Center employees. · Plan batches w.r.t ...

The Call Center Trainer is responsible for developing, implementing and facilitating training for the Collections department both in person and via Zoom. · Learning and Development role or equivalent · Customer Service and/or Collections role · ...

The Call Center Trainer is responsible for developing and facilitating training for the Collections department. This includes creating training materials and leading interactive learning sessions. The trainer must be able to assess agent performance and provide feedback to improv ...

The Call Center Trainer is responsible for developing, implementing, and facilitating training for the Collections department both in person and via Zoom.The trainer partners closely with operations leaders to ensure all training aligns with business needs and addresses identifie ...

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. · ...

We are seeking an experienced BPO Trainer to support inbound operations. · ...

We are seeking an experienced BPO Trainer to support inbound operations. · Deliver classroom and/or virtual training for inbound customer support agents. · Facilitate onboarding and continuous training programs within a BPO environment. · ...

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program's mission is to evaluate and optimize model performance for real-world customer support use cases. · Create and execute role-play–based evaluation scenarios that s ...

We're developing a geospatial reasoning agent focused on Crisis Response—helping AI systems understand assess and predict real-world events where data is uncertain or incomplete. · Evaluate AI-generated outputs identify analytical weaknesses design metrics test cases advance mode ...

At UL, customers are core. As a Senior Customer Service Coach & Trainer you will provide guidance to customer service agents and help improve agent performance. · Provide guidance and support to agents via Teams channels. · Liaise with team leaders and managers to conduct on-the- ...

We are seeking a meticulous and objective Quality Assurance Agent to evaluate our sales process by thoroughly reviewing lost opportunities. · ...

As a Bilingual Trainer at Qualfon you will deliver engaging training programs to new hires before nesting and coach and guide trainees addressing improvement areas. · Career growth and professional development opportunities are also available. · Deliver engaging training programs ...

We are seeking an experienced BPO Trainer to support inbound operations. This role requires a strong background in training within a BPO environment, with solid understanding of inbound accounts and learning methodologies. · ...

We are seeking an experienced BPO Trainer to support inbound operations. · Deliver classroom and/or virtual training for inbound customer support agents. · Facilitate onboarding and continuous training programs within a BPO environment. · ...

We are seeking an experienced BPO Trainer to support inbound operations. · Deliver classroom and/or virtual training for inbound customer support agents. · Facilitate onboarding and continuous training programs within a BPO environment. · ...

We are seeking an experienced BPO Trainer to support inbound operations.This role requires a strong background in training within a BPO environment, with solid understanding of inbound accounts and learning methodologies. · ...

As a Senior Customer Service Coach & Trainer at UL Solutions you will be responsible for providing guidance to Customer Service agents helping improve agent performance and enhancing customer experience quality. · ...

We are seeking an experienced BPO Trainer to support inbound operations.This role requires a strong background in training within a BPO environment, · with solid understanding of inbound accounts and learning methodologies. · Deliver classroom and/or virtual training for inbound ...