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    Oracle Application Support Engineer - Ciudad de México - Thomson Reuters

    Thomson Reuters
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    De jornada completa
    Descripción

    Oracle Application Support Engineer

    Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you

    Join our team and be part of our Service Management team. Thomson Reuters is transforming how it supports the technology Products and Platforms delivered to customers and employees. This role is part of a high performing team of talented specialists who provide world-class support for Corporate Services HR.

    You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as SAP, Java, Linux, Microsoft, relational databases, message queuing, AWS cloud services, and more.

    About the Role

    As an Oracle Application Support Engineer you will:

  • Support monthly and quarterly production activities, particularly Accounting and Finance metadata and hierarchy maintenance, ensuring accuracy of financial rollups and reporting
  • Responsible for the continued maintenance of the Chart of
  • Accounts and Finance metadata (and associated mapping) in response to business requests,
  • Maintain documentation, including updates to Standard Operating Procedures (SOPs)
  • Maintain monthly and quarterly documentation and communication related to master data
  • Collaborate with stakeholders and IT developers on small enhancement requests. Translate business requirements to design.
  • Experience with Chart of Accounts master and metadata (values, properties, parenting, hierarchies/rollups) in financial applications (e.g. general ledger, planning, reporting)
  • Experience in Oracle Data Relationship Management (DRM)
  • Familiarity with Accounting and Financial concepts
  • About You:

    You're a fit for the role of Oracle Application Support Engineer if your background includes:

  • Experience with HFM application development and maintenance including understanding Accounting requirements and writing complex Business Rules to accommodate Consolidation requirements for USGAAP, IFRS and Local statutory GAAP spread across multiple geographies.
  • Experience in understanding and troubleshooting Essbase Accounting cubes(Both BSO and ASO).
  • Experience in understanding DRM Chart of Account hierarchies and how it integrates with HFM and Essbase and its impact to overall Consolidation process.
  • Experience with Integrations tools - ODI/FDMEE, Scripting and PL/SQL is a Plus.
  • Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management.
  • Advanced English communication skills.
  • To be familiar with modern application architecture and cloud infrastructures like AWS cloud services.
  • Location: CDMX

    What's in it For You?

    You will join our inclusive culture of world-class talent, where we are committed to yourpersonal and professional growth through:

    Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.

    Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more

    Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, and employee incentive programs; resources for mental, physical, and financial wellbeing

    Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

    Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact

    Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

    #LI-IL1

    Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

    We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

    Accessibility

    As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

    We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

    More information about Thomson Reuters can be found on .



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