Technical Support Analyst L1(Trilingual - Ciudad de México - TD SYNNEX

TD SYNNEX

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Security Ops Center (SOC) Engineer - Level 1 will supports security technology solutions globally and performs core security processes such as vulnerability management, threat analysis, security monitoring and incident response.

Serves as multi-discipline technical resource in initiatives to continually improve the security infrastructure and operating procedures.

Keeps abreast of the latest technologies and identifies opportunities to propose improvements to TD SYNNEX Customer's Cyber Protection, detection, and response capabilities.

The responsibilities include reviewing our current security measures and processes in all geographies TD SYNNEX operates in, identifying and addressing areas of weakness and responding promptly to possible security breaches.

"Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."

What You'll Do:

Ongoing support and enhancements for TD SYNNEX's global suite of security technologies
(30%):
Executes core security processes such as vulnerability management, threat analysis, security monitoring and incident response, identity, and access management
(40%):
Performs health checks and compliance reviews, prepares regular KPI reports for leadership
(20%):
Improves process automation and orchestration
(10%)

What We're Looking For:

Bachelor's Degree with IT field of study required.
3+ Years of relevant work experience.

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Fully Trilingual in English & French:

Able to recognize and attend to important details with accuracy and efficiency.
Able to communicate clearly and convey necessary information.
Possesses strong multicultural interpersonal skills.
Possesses strong organizational and time management skills, driving tasks to completion.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
Able to maintain confidentiality of sensitive information.
Able to build solid, effective working relationships with others.
Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
Able to quickly learn new systems and technology.
Able to build solid, effective working relationships with others.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to listen attentively and foster twoway dialogue.
Able to maintain a positive attitude in the face of criticism, rejection, or failure.
Able to provide courteous, timely service when addressing questions and concerns.
Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.

Other Education / Certifications:

Selection of Security & Technology Certifications and/or equivalent proven work experience.

Working Conditions:

Occasional nonstandard work hours or overtime as business requires.
Oncall availability required as necessary.
Some travel required.

What's in it for You?
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Aprovecha al máximo nuestra Organización Global:establece contactos con otros nuevos compañeros de trabajo dentro de sus primeros 30 días a través de nuestro programa de incorporación.
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Haz crecer tu carrera:nuestra primera prioridad es contratar internamente y ayudar a nuestra gente a crecer. Como compañero de trabajo, tendrás más oportunidades profesionales disponibles. También puedes acelerar su camino hacia el éxito con programas formales sobre liderazgo y desarrollo profesional, y muchos más cursos a pedido.
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Trabaja con proveedores de clase mundial:nuestros representantes de televentas actuales están trabajando con algunas de las marcas más importantes en tecnología.
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Eleva tu bienestar personal:aumenta tu bienestar financiero, físico y mental a través de seminarios, eventos y nuestro Programa global de asistencia para el empoderamiento de la vida (LEAP por sus siglas en Inglés).
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Diversidad, equidad e inclusión:no es solo una frase para nosotros; valorando cada voz es cómo tenemos éxito. Únete a nosotros para celebrar nuestra diversidad global a través de educación inclusiva, conversaciones significativas entre pares y oportunidades equitativas de crecimiento y desarrollo.

What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed.