- Lugar:
- Guadalajara (hybrid)
- Skills:
- 5+ years of Devops experience and Production Support experience.
- 2+ years of automation experience.
- 2+ years Cloud knowledge is preferrable.
- Devops experience and Production Support experience
- Automation CI/CD
-
English level: Advanced - Actividades:
- Sending frequent updates on CES based CIRS until issue is stabilized.
- Application deep dive troubleshooting.
- Identifying & creating CIRS preventive action items.
- CIRS based requests (DFs, feature toggles, Deployments).
- Follow up on major production incidents.
- Familiar with monitoring tools, such as Dynatrace, Kibana, etc.
- Driving & monitoring planned activities.
- Writing new monitoring & enhancing existing monitoring scope.
- Handling customer escalations.
- Deep dive into Application issues.
- Creating Splunk alerts based on CIRS learning.
- Troubleshooting & Coordinating customer escalations raised by Support & Engineering.
- Ad
- hoc requests from CES teams.
- Deseable:
- Beneficios:
- 100% Nómina
- Vales de despensa
- Aguinaldo de 30 días
- Prima Vacacional del 25%
- Vacaciones (Nueva Ley)
- Seguro de Gastos Médicos Mayores
- Seguro de Gastos Médicos Menores
- 5 Días Flotantes
- Seguro de Vida
- Capacitación
- Reparto de Utilidades
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