Customer Quality Engineer - Monterrey, México - Lenovo

Lenovo

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

General Information:

Req #
WD Career area:

Quality/Process

Country/Region:
Mexico
State:
Nuevo León
City:
Monterrey
Date:

Tuesday, March 19, 2024

Working time:
Fulltime

Additional Locations:

Mexico

Nuevo León
Monterrey

Mexico

Nuevo León
Monterrey

Why Work at Lenovo:

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets.

Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

Description and Requirements:

About Lenovo

Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society.

By designing, engineering, and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world.

Join us in defining our world of tomorrow and creating smarter technology for all

Who You'll Work With
Lenovo's Infrastructure Solutions Group is innovating the future-defined data center today.

From the simplest to the most complex IT environments for all types of workloads, our servers, storage, networking, and solutions help maximize data centers' potential.

About Our Team

At Lenovo, we believe in smarter technology that builds a brighter, more sustainable, and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

What You'll Do

Responsibilities

Drive defect resolution and perform lessons learned with product owners in cooperation with internal teams
Communicate positively to aid in driving problem solutions and future product improvements
Diligently manage Customer and Process related issues thru the Pre-Stop and Stop Ship process
Support Field quality by working closely with the Lenovo internal teams, and key Customers to understand their Data Center requirements
Ensure communication and data presentations are clear, accurate, and meaningful to our customers
Ensure communication and direction is clear to our Suppliers, Manufacturing Sites, Fulfillment teams, and executives.

Position Requirements:
- **Basic Requirements**:

Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or related field
3+ years of Quality or Customer Service Management experience

Preferred Requirements:

English language skills are required (Spanish language skills also preferred)
Strong analytical, problemsolving, and strategic thinking abilities
Strong verbal and written communication with strong attention to detail
Strong organization, coordination, and project management skills with a strong sense of ownership
Flexibility to work some evening hours
Ability to travel both domestically and internationally as needed
Team player attitude with the ability to work proactively & autonomously
Ability to work in crossfunctional and multicultural environments
Good with Microsoft Excel, Word, PowerPoint, and Office 365 software

Why Lenovo?

Lenovo is a US$70 billion Fortune Global 500 company, with 60,000+ employees and operating in 180 markets around the world. We are the #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand's 100 BEST global brands. Focused on a bold vision to deliver smarter technology for all, we are developing worldchanging technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation to create better experiences and opportunities for millions of customers around the world.

Additional Locations:

Mexico