Mexico Billing Specialist - Guadalajara, México - Coyote Logistics

Descripción

Want to wake up each day knowing that you are a part of something special? Something real? Something bold?_

• Are you Tribal, True and Tenacious?_
• Then it's time for you to join the pack_

We Move the World Forward

Coyote was created in 2006 with one goal in mind: To create a better service experience in the transportation industry.

Today we are a leading third-party logistics provider that matches more than 10,000 shipments every day.

We play a crucial role in the global supply chain and delivery of goods across many sectors around the world, making us an essential business.

As a UPS subsidiary, our seamless technology driven solutions drive the industry forward and empower customers to make smarter supply chain decisions.

Every time. Everywhere.

Make Your Work Matter

At Coyote, our employees are empowered to guide their own growth.

We prime them for limitless career potential through training programs, accessible leadership, talent development, and unique workplace perks and benefits.

We offer opportunities to thrive by learning the ins and outs of our business, our proprietary technology, and the industry.

We provide a culture that supports diversity, equity, inclusion and belonging (DEI&B), and we are deliberate about supporting our local communities - from donating our logistics services to help those in need, to supporting our employees in their missions to make an impact in the world.

Billing Specialist for Mexico


SUMMARY
This position requires someone that is motivated and determined to get results.


RESPONSIBILITIES

• Ensure customers are invoiced properly and in a timely manner upon receipt of all documents according to the specifications of each customer.
• Research, resolve and invoice all loads rejected by Accounts Payable, within 90 day of delivery date.
• Resolve billing incident requests, autoinvoice failures, by reviewing exception reports in order to initiate invoicing.
• Maintain, scan and store original paperwork received from the carriers. Also must be able to provide copies upon request from our customers.
• Manage specific specialty expedited customer accounts to ensure timely billing due to contractual or preference guidelines.
• Complete goals and tasks based on set departmental expectations and metrics.
• Escalate any issues, consistent problems, or billing changes to appropriate Team Lead.
• Contact customers to clarify billing requirements.
• Contact carriers to secure any missing paperwork documentation (Bill of Lading, Proof of delivery, Remission Orders, Lumper tickets)
• Serve as a liaison between the accounting departments and the electronic invoice service supplier for Mexico
• Other duties as assigned based on business need.

QUALIFICATIONS

• Advanced knowledge of Microsoft Office (Excel, Word, Outlook)
• Ability to communicate effectively with internal and external customers both written and verbal
• Ability to identify and solve problems, perform under pressure, and meet deadlines
• Excellent organizational and multitasking skills with attention to detail
• Work with little or no supervision, and work well in a team setting
• Associate or Bachelor degree in Accounting, Business Administration, or Finance
• 24+ years of billing experience
• Transportation industry experience preferred
• Bilingual, mainly fluent in Spanish and English

Benefits & Perks

We offer unique benefits that make careers at Coyote stand out.

From benefits you'd expect like individual and family health insurance, and competitive paid time off to perks that you may not expect like volunteerism and paid community service days, we aim to offer our people more.

Core Benefits

• Medical, Dental and Vision Insurance
• Life Insurance
• Disability Insurance
• 401(k) with Employer Match
• HSAs & FSAs

Perks

• New Parents & Fertility Program
• Adoption & Surrogacy Assistance
• Gym & Wellness Discounts (UPsers)
• Virtual Counseling through First Stop Health
• Training and Development Programs
• Employee Assistance Program (EAP)
• Onsite monthly lunches, happy hours, and fun events

Culture & DEI&B

• Employee Resource Groups
• Monthly company events
• Professional development opportunities
• Ask Leadership/Highway to Excellence series

Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.