Supervisor Operativo del Área de Arribo - Tlahuac, México - Citi

Citi

Empresa verificada

Tlahuac, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Credit Initiation Team Lead is an entry level position responsible for assisting in assessing the ability of individuals, companies and institutions to meet the demands of loans, agreements and extended obligations in coordination with the Operations - Services team.

The overall objective of this role is to minimize threats to the company by determining the terms or level of credit that can be granted without undue risk.

Responsibilities:

Allocate work as a team leader over credit initiation specialists, delegating and supervising tasks
Train and coach credit initiation specialists and use credit knowledge and signing authority to manage exceptions
Ensure the integrity and confidentiality of customer documentation and recorded information within computerized systems
Interpret procedures and policies to guide support staff in resolving complex problems
Ensure the quality of tasks and services provided by the team
Exchange information in a concise and logical way, while being sensitive to audience diversity
Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Qualifications:

Relevant experience in a related role
Fundamental understanding of procedures and concepts within own technical area
Consistently demonstrates clear and concise written and verbal communication

Education:

Bachelor's degree/University degree or equivalent experience

Funciones

Administración de Personal 20 Colaboradores
Supervisor de Analistas de Documentos/ Arribo Validación
Asegurar cumplimiento de objetivos del área
Planes de trabajo
Alcance de metas productividad
Entrega de reporteria
Seguimiento a Incidentes presentados en el área

Requisitos

Experiência en manejo de equipos
Liderazgo
Experiência en temas de control
Conocimiento en validación de documentos

Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones.

Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación.

De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.

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Job Family Group:

Operations - Services

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Job Family:

Credit Initiation

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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