-
Lead Service
hace 3 semanas
Jenoptik Ag Xico, MéxicoNach Stichwort suchen (* = Erweiterte Suche) · Wählen Sie aus, wie oft (in Tagen) Sie eine Benachrichtigung erhalten möchten: · Jenoptik ist ein global agierender Photonik-Konzern mit Präsenz in über 80 Ländern. Optische Technologien sind die Basis unseres Geschäfts. Weltweit b ...
-
People Services Lead
hace 1 semana
Flsmidth Xico, MéxicoDo you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining ...
-
Service Delivery Team Lead
hace 3 semanas
Teletech Holdings, Inc. Xico, MéxicoService Delivery Team Lead Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead working on site in Mexico City, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoke ...
-
Technical Service Operations Lead
hace 1 semana
Oxio Xico, MéxicoOXIO is the world's first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines m ...
-
Tenant Services Lead Technician
hace 1 semana
Insidesource Xico, MéxicoInsidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to "unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inc ...
-
Workday Services Hcm Reporting Lead
hace 2 días
Wpp Xico, MéxicoWhy we're hiring: At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based archit ...
-
Regional Customer Service Lead Latam
hace 1 semana
Page Personnel Ciudad de MéxicoServicio al cliente · - Customer Service · **Sobre nuestro cliente**: · Empresa química que abarca diversas industrias, Adhesivos, Health and Care, Aeroespacial, Alimentos y bebidas, Empaques, entre otros. · **Descripción**: · Coordinar al equipo de CS de Brasil y México. · Ser c ...
-
Lead, Digital Consumer Service Manager Latam
hace 3 días
Nike Deutschland Gmbh Xico, MéxicoFaça parte da equipe Nike, Inc. · A NIKE, Inc. faz mais do que equipar os melhores atletas do mundo. É uma empresa onde você pode explorar seu potencial, superar barreiras e ampliar seus limites. Procuramos pessoas interessadas em crescer, pensar, sonhar e criar. A cultura da Nik ...
-
Trainer / Team Lead Hybrid Service Delivety
hace 6 días
Teletech Holdings, Inc. Xico, MéxicoJob Description - Trainer / Team Lead Hybrid Service Delivety (03WF9) · Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Trainer / Team Lead Hybrid working on site in Mexico City, you'll be a part of bringing humanity ...
-
Lead, Digital Consumer Service Manager Latam
hace 4 días
Nike Deutschland Gmbh Xico, MéxicoForma parte del equipo NIKE, Inc. · NIKE, Inc. hace más que equipar a los mejores atletas del mundo. Es un lugar para explorar el potencial, borrar las fronteras y ampliar los límites de lo que se puede ser. La empresa busca personas que puedan crecer, pensar, soñar y crear. Su c ...
-
Service Management Lead
hace 2 semanas
Hsbc Xico, MéxicoIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We ...
-
Service Delivery Team Lead
hace 3 semanas
Teletech Holdings, Inc. Xico, MéxicoJob Description - Team Lead, Service Delivery (03WF5) · Service Delivery Team Lead Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead working on site in Mexico City, you'll be a part of bringing human ...
-
People Services Team Lead
hace 3 semanas
Cloudflare Xico, MéxicoAvailable Locations: MexicoAbout the roleOur focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a motivated People Services Team Lead who's ready to support a rapidly growing organization scale with efficiency a ...
-
Service Management Lead
hace 3 semanas
HSBC Mexico City, México Permanent - De jornada completaIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We ...
-
HR Team Lead for Global HR Shared Services Team
hace 1 semana
Upwork Tlahuac, México**Company Description** · Enterprise client is looking for HR Team Lead. · Key Responsibilities: · - Process payroll, benefits, and other HR functions for our client's US employee population. · - Prepare documentation for change management processes. · - Act as the primary point ...
-
Customer Service Team Lead
hace 3 semanas
Marken Tlahuac, México**Title**: · Customer Service Team Lead · **Job Purpose**: · The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company's standards. ...
-
Infrastructure Service Delivery Lead
hace 3 semanas
Citi Tlahuac, MéxicoContributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. · Developed c ...
-
Customer Service Team Lead
hace 5 días
Marken Ciudad de MéxicoDescription · Title: · Customer Service Team Lead · Job Purpose: · The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company's s ...
-
Senior Service Management Engineer Lead
hace 2 semanas
Cisco Systems Tlahuac, México**Who We Are** · In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business. · **What **You'll** ...
-
Global Service Delivery and Transition Lead
hace 4 días
Allianz Partners Tlahuac, MéxicoSummary · As the Global Service Delivery (GSD) and Transition Operations Lead for our Mobile Device & Digital Risks (MDDR) and Easy Living (EL) line of businesses here at Allianz Partners, you will report directly to the Global Head of Service Delivery Operations. Your primary re ...
Customer Service Lead - Xico, México - Upfield
Descripción
Customer Service LeadMexico - Interlomas
This role is responsible for delivering good service to the customers in the region through management order processing on time, follow and develop the global strategy of OTC process looking for new tools in the ERP that help to be efficient, understand the end-to-end process and give recommendations to avoid extra expenses or give new solutions to improve the Supply Chain Cost and help to reach the sales target.
Customer Service Lead is responsible too of managing the team of the region to give problem solving tools and merge with the other cross functional areas, under the different policies and regulatory process without forgetting the after sales service.
Consistent follow up with demand planning and sales team to match the short term and long-term forecast.This role will also interact with key account, and operational areas with the customers to define better way of working of deliver and negotiate penalties and distribution fees.
Main Responsabilities Manage the back office to guarantee the processing on time in the ERP platform, with excellent communication with internal team.
Follow the end-to-end order process and ensure that the product is delivered on time to our customers complying the logistics requirements, avoiding losses and appointment delays.
Leads and manages the OTC strategy, with new projects or tools to improve the service, controls and the time of order processing.
Stablish the good communication with the cross functional areas and develop the KPIs of Supply chain to identify the opportunities like DR, FR, OT, OTIF, Claims, Returns and RefusalsCustomer Service Facing, visit customers with the sales team and develop programs win to win to guarantee the deliveries, inventories, quality and product with the final consumers.
About you +5 years' experience in the roleFamiliar with SAP functionalitiesInfluence / Negotiation / LeadershipBias for actionTeam DevelopmentAble to coordinate with cross functional departmentsGood verbal and written communication skillsAction orientated to deliver results under time pressureComfortable handling large amounts of dataService oriented attitudeAble to adapt to changes quickly#J-18808-Ljbffr