Intern Transportation Management - Ciudad de México - Uber Freight

Uber Freight
Uber Freight
Empresa verificada
Ciudad de México

hace 1 semana

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción
Position Title

Intern - Ticket Administration

Department(s)

TM

Reports to

Sr. Manager, Operations


Primary Job Accountabilities

  • The Customer Service Specialist on tickets administration shall keep the tickets follow up file as instructed by his direct boss
  • Delivering the updates to the mentioned file shall occur on the times and dates indicated to keep information with no more than 2 days of age.
**Essential Functions and Tasks

  • Update the Tickets Follow up File every Monday, Wednesday and Friday no later than 5:00 PM
  • Contact with the specific users to obtain further comments
  • Prepare customer specific reports as needed, instructions on how to prepare them and its content,

Knowledge and Expertise

  • Sufficient understanding on followup activities
  • Microsoft office tools utilization
  • Organized and structure to provide accurate information to users
  • Understanding in logistic operations (operational background)
  • Be proficient to manage TMS as the main working tool.

Competencies

  • Planning and organization: use time efficiently. Prioritize and plan work activities. He/she anticipates situations in advance and prepares to face them. Integrate changes seamlessly.
  • Adaptability / Flexibility adapts to changes in the work environment to meet demands. Manage competitive demands. Accept criticism and comments. Manage difficult situations objectively and rationally.
  • Sense of Urgency: Possesses the attitude and determination to stay focused on results and deadlines until the task or project is completed.
  • Multi-Tasking: handle multiple tasks simultaneously. Prioritize and organize assignments to make efficient use of time with great attention to detail.

Skills

  • Organized
  • Work under pressure
  • Prioritization
  • Problem solving
  • Analytics
  • Bilingual
  • Proper communication abilities

Travel
- _Extensive travel is not required; however, availability is required_


ExperienceEducation

  • Studying engineering or similar
  • Bachelor's degree may be substituted for work experience requirements
  • Fluent English

RestrictionsEducation**:
Required

  • Undergraduate Degree or better in Logistics /Supply Chain Management or related field
  • Undergraduate Degree or better in Engineering or related field

Skills:
Required

  • Microsoft Word
  • Microsoft Excel
  • Bilingual
English/Spanish


Behaviors:
Preferred

  • Detallista: Capaz de realizar una tarea determinada con todos los detalles necesarios para hacer el trabajo bien hecho
  • Trabaja en equipo: Trabaja bien como un miembro de un grupo
  • Innovador: Continuamente presenta nuevas ideas y demuestra ideas originales
  • Entusiasta: Demuestra interés y placer intensos y desbordantes

Motivations:
Preferred

  • Espíritu emprendedor: Inspirado al buen desempeño por la capacidad para incentivar nuevas empresas en el negocio
  • Logro de objetivos: Inspirado al buen desempeño mediante la ejecución de tareas
  • Arranque automático: Inspirado al buen desempeño sin ayuda externa
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