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Customer Service Representative - Parque Industrial, México - Carrier
Descripción
Country:
MexicoLocation:
LOC5006: F&S - Navojoa, Boulevard Eje 1 SN , Navojoa, 85895 MexicoCustomer Service Representative
Perfil de puesto deseado:
Nivel académico: Licenciatura
Especialidad o carrera: Ingeniero Industrial o carrera a fin.
Experiencia mínima requerida: Experiencia 2 años en atención al cliente.
Ingles conversacional fluido.
Manejo de excell.
Responsabilidades:
• Interactuar con los clientes para proporcionar información sobre productos, recibir, pedidos u obtener detalles de las quejas.
• Cumplir con los pedidos recibidos por correo electrónico u otro intercambio electrónico de datos.
• Dar seguimiento a los problemas de los clientes para asegurar que se llevó a cabo la solución correcta.
• Proveerá de manera puntual y eficaz las fechas promesas para mantener actualizados a los clientes sobre sus
pedidos.
Competencias:
• Habilidades interpersonales y de servicio al cliente.
• Habilidades analíticas y de resolución de problemas.
• Habilidades organizativas y multitarea
• Capacidad para compartir el trabajo entre un equipo de servicio al cliente.
• Habilidades de manejo del tiempo
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
