Head of Global Shared Services Mexico and Central - Ciudad de México - Siemens Mobility

Siemens Mobility

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Job Description:

Job ID:

Company:

Siemens, S

A de CV
Organization:

Global Business Services
Job Family:
General Management
Experience Level:
Experienced Professional
Full Time / Part Time:
Fulltime
Remote vs Office:
Office/Site only
Contract Type:
Permanent
Change the future with us

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.

We embrace change and work with curious minds re-inventing the future of work.

Join us and let us focus together on what's truly important:
making lives better with new ideas and the latest technology around the world.

WHAT WILL YOU DO:

Delivery Management

Local entrepreneur for Territory assigned to Service Unit driving Regional Performance measured by common KPIs (cost/charges,

productivity, employee engagement, user satisfaction, customer satisfaction) and global GBS KPIs. Provide back-office services as required

and agreed upon with other Service Units in and outside the Hub.

Drive local continuous improvement, quality management system and certifications/controls across BLs and Functions

Location Management

Location optimization, local strategy and implementation of Hub/Global initiatives
Sharing of information relevant for Territory, drive E2E cooperation and optimization across Hub.

CRM & Portfolio

Responsible for growth and customer value delivery in Territory. Represents GBS to customers in Territory and customers to GBS.
Responsible for Regional Account Mgmt. in alignment with GBS CRM systematics, including local portfolio adjustment and pricing decisions.

Key Stakeholder Management and escalation level for Territory

Ensures management of CSI and USI in Territory by driving necessary initiatives across BLs and Functions
Input into and collaboration with Global Portfolio Management

People Excellence

Target setting & performance feedback (for 1st line heads in Service Unit jointly with their line leadership)
Leadership & People Development incl. Training and Communications
Staffing jointly with line management including working models, equal and market conforming compensation.

Budget / Financial responsibility

Local Management of GBS Service Unit Budget and financial performance/Productivity
Participation in BL/SU budget alignments, providing input from local customer, local regulation and cross local BL perspective

Local responsibilities

Compliance with local laws, external & Internal regulations (e.g. labor law, tax, EHS, compliance &SEC)
Local sustainability, office space, employee

WHAT WILL YOU NEED TO SUCCED?
Experience handle different services areas as Manager, Head or Director

Experience in a Hub or Shared Services

Experience in areas such as:
Finance, purchase, accounting, payments, HR, Sales.

Advanced English

**Equal Employment Opportunity Statement