Project Manager Sr Bilingüe - Colonia Lomas de Chapultepec, México - Infor

Infor

Empresa verificada

Colonia Lomas de Chapultepec, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

PROJECT MANAGER (IT, FINANZAS O SUPPLY CHAIN)

This position is responsible for implementing and managing the Services being part of the scope of our IMS agreements with our customers as per laid out company policies and procedures, project management guidelines and best practices of service delivery.

A Day in The Life Typically Includes:

Act as a primary point of contact between customers, partner/s, and other Infor departments.
Schedule, facilitate, and monitor operational activities with respect to the IMS contract.
Monitor project implementations and provide comprehensive updates on overall support and/or implementation progress, issues, key milestones, and risks within Infor.
Escalate critical issues to prevent any service degradation.
Schedule and participate in project steering committee meetings for operational delivery updates.
Ensure a smooth transition from implementation to golive to stable operations and continuation of relationship Infor Services.
Provide feedback to Infor consulting teams, partners, and cloud operations to ensure continuous improvement.

Required skills:

ERP experience with SaaS/Cloud solutions.
Customer management skills.
Written/verbal communication and presentation skills
English.
Analytical, time management, and organizational skills to manage multiple tasks simultaneously.
Ability to respond quickly to changing demands and market conditions.
Commitment to teamwork and ability to operate in a matrix management environment.
ITIL Certification.

Preferred Qualifications: