After Sales - Tlaquepaque, México - Arrow Electronics, Inc.
Descripción
Position:
After Sales & Quality Specialist
Arrow Electronics is looking to hire an After Sales & Quality Specialist to join our team in Guadalajara, MX.
What You'll Be Doing:
- Responsible for the daytoday postsales activities, sales support and customer service tasks for specified customers/suppliers and assigned accounts. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
- Problem Resolution: Work with appropriate supplier contacts and internal departments to solve postsales problems.
- Support Management: Support sales team with direct customer contact for postInvoice issues
- Attend/lead the supplier quality calls and set internal action plan and communicate to appropriate account team members.
What We Are Looking For:
- Typically requires a 4year degree and 25 years of electronic industry experience in customer support, planning, procurement or related.
- Intermediate knowledge of Microsoft Excel.
- Excellent verbal and written communications skills; must be fluent in English.
What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days plus 2 floating days
- Vision and Dental Assistance
- Life Insurance
- Healthcare Insurance
- 10% Food/Pantry Vouchers
- Restaurant Vouchers
- 13% Savings Fund
- Growth Opportunities, and more
Hiring Range:
$ 20, $ 25,300.00 MXN Monthly
Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type:
Full time
Job Category:
Business Support
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